HGS reviews

3.3

54% would recommend to a friend

(5,009 total reviews)
avatar

Venkatesh Korla

71% approve of CEO

52% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Jan 17, 2021

HGS

Recommend
CEO approval
Business Outlook

Pros

Good Team work, Best place to work

Cons

bad salary, No learning and improvement

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HGS Response
5y
Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com
3.0
Jan 13, 2021

Decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great to work with

Cons

Micro management and poor work life balance makes you feel trapped

avatar
HGS Response
5y
Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com
3.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Good culture and no weekends

Cons

No raise and empty promotion promises

avatar
HGS Response
5y
Thanks for your comments. They help others understand the good and not-so with companies, and roles within the call centre industry. As you mention, we offer stable full-time positions and ultimately we work for our long-standing clients in many industries to help them with their customer sevice requirements. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you for being a part of Team HGS.
Viewing 295 - 297 of 5,009 Reviews

Glassdoor has 5,270 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you.