Does HHM Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, HHM Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at HHM Hotels. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HHM Hotels?

59% of HHM Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HHM Hotels 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at HHM Hotels?

General Manager (23) , Sales Manager (12) , Director of Sales (7) , Front Desk Agent (7) , Guest Service Agent (6) , Manager (6) , Sales Coordinator (6) , Director (5) , Staff Accountant (5) , Engineer (4) , Front Office Manager (4) , Group Sales Manager (4) , Night Auditor/Front Desk Agent (4) , ASM (Area Sales Manager) (3) , Area General Manager (3)

What are the pros of working at HHM Hotels according to real employee reviews?

"has a great people support function and operates in a very professional manner as it pertains to their associates." ((in 21 reviews)); "Good benefits that are affordable." ((in 21 reviews)); "I liked the company as whole and the property teams are great to work with." ((in 9 reviews)); "Great growth opportunities..." ((in 7 reviews)); "Work not too hard and nice coworkers" ((in 6 reviews))

What are the cons of working at HHM Hotels according to real employee reviews?

"AVOID THIS COMPANY AT ALL COSTS!! Low pay." ((in 16 reviews)); "Bad management would watch you from home on cameras" ((in 13 reviews)); "Low pay for managers who often work 50 to 60 hours a week." ((in 9 reviews)); "No work life balance if you are a sales manager for one of their busiest hotels." ((in 9 reviews)); "The training is almost nonexistent." ((in 7 reviews))

What are employees saying about HHM Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HHM Hotels layoffs and their outlook for job security at HHM Hotels in 2026.

What are the top reviewed HHM Hotels locations?

Philadelphia , New York , Washington , Harrisburg , Boston , Denver , San Diego , Daytona Beach , Brookline , Glastonbury , Miami , Williamsburg , Louisville , Austin , Buda , Dallas , Lufkin , Texarkana , Los Angeles , Seattle , Spokane , Olathe , Warwick , Key West , Orlando , South Jordan , Kansas City , Saint Louis , Flushing , Omaha

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HHM Hotels

HHM Hotels reviews

3.1

59% would recommend to a friend

(308 total reviews)

Naveen Kakarla

69% approve of CEO

51% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.5

Career opportunities

3.3

Culture & values

3.2

Work/Life balance

3.2

Senior management

3.0

Compensation and benefits

HHM Hotels has an employee rating of 3.1 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HHM Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

4.0

Nov 19, 2015

Pros/Cons of HHM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extensive portfolio of properties, promote from within (usually), large corporate support team.

Cons

Lower pay across many positions, bottom-line focused.

1.0

Nov 5, 2015

Run. Far. Away

Corporate office

Recommend

CEO approval

Business Outlook

Pros

-They'll pay you? -One of the few hotel management companies in Philadelphia .. -The corporate office is nicely decorated? ( you know when you're complementing decor you're truly at a loss of kind things to say)

Cons

It's been reiterated in numerous reviews and I'd be doing a disservice not to post. The company culture is horrendous. HHM leadership is poor- no mentoring, favoritism runs rampant, you're unsupported, pay is low, male dominated culture- the list goes on. Plenty of other places to work- don't work here.

1.0

Feb 27, 2026

Extremely Busy Overnight

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Coffee, Front Runner Train Station.

Cons

This Embassy Suites hotel is directly off the highway and the front desk is extremely busy all night with check-ins, snack purchases, and other guest requests. There is no overnight security guard or maintenance person that could assist with the tremendous amount of housekeeping calls between 11pm and 4am for extra pillows, blankets and toiletries, at a time when it is nearly impossible to get away from the desk. There are also a lot of calls for maintenance having to do with the air conditioning system in the guest rooms. The Night Auditor is alone at an extremely busy property, and the weekend is a madhouse.

Viewing 25 - 27 of 308 Reviews

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Jobs at HHM Hotels