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Headlight Health

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Headlight Health reviews

3.3

54% would recommend to a friend

(50 total reviews)

Dr. Manish Sheth

66% approve of CEO

61% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

Headlight Health has an employee rating of 3.3 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Headlight Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

50 reviews
1.0
Nov 18, 2024

No one needs this company

Therapist
Recommend
CEO approval
Business Outlook

Pros

There are no benefits whatsoever

Cons

No one needs this company and it’s micromanagement, strict rules, extra documentation, untrustworthy managers who are out to create a ‘yes man’ culture. No one needs the demand for productivity or monitoring to make sure you are bringing in their money. No one needs their surprise firing, I watched them blindside several people and fire them out of the blue. I quit. Go into private practice for yourself, it’s easier than you think and the freedom from this company feels amazing. I will never regret leaving. I am so happy I took the plunge into private practice. I’m thriving after 3 months and betterhelp is an easy back up plan that leaves you alone.

avatar
Headlight Health Response
1y
We want to be clear: this is a structured clinical setting with clearly defined expectations, including maintaining 25 billed hours per week. The majority of our clinicians meet or exceed this target consistently. Success here does not require compromising integrity—our bonus structure is based on transparent and ethical performance criteria. While we understand that our standards around productivity and accountability may feel demanding, they are essential to delivering consistent care to clients and supporting salaried clinicians with comprehensive benefits. Allegations of arbitrary or surprise terminations do not reflect our internal processes, which include oversight and documentation. We recognize that not everyone will align with our model, and we wish you continued success in the path you’ve chosen.
1.0
Feb 4, 2024

Once was great

Therapist
Recommend
CEO approval
Business Outlook

Pros

The ability to be remote. Having peer groups to discuss is amazing. Direct clinician staff is open, knowledgeable and understanding.

Cons

Since the addition of chief officers of everything, the therapist are now expected to work more and complain less. Therapist are reminded of their numbers and forced into punitive contracts. What once was great, is now gone. Clinicians were supported which allowed for greater client care. Now it’s a numbers game. The pay is based on client hours not client numbers. Expectations of having 25 Client hours can really translate over to have 32+ clients a week. And only then that’s when the pay is decent. Anything less than that, you are better off working somewhere else that values each client individually and supports clinicians giving excellent client care whether it is for 45,52 or 53 minutes.

avatar
Headlight Health Response
1y
Thank you for your review. We’re glad to hear that you valued the peer collaboration, support from your direct clinical team, and the flexibility of remote work—those are foundational elements of our model and remain central to how we operate. That said, we want to be clear: our compensation structure is based on billed hours—not client volume—and the expectation of 25 billed hours per week is one that the majority of our clinicians meet without exceeding a sustainable caseload. Bonus eligibility and salary consistency are tied to these clear, ethical benchmarks—not punitive measures. We’re proud of a model that prioritizes both access to care and clinician stability. While we understand that this level of structure may not be the right fit for everyone, it reflects our ongoing commitment to integrity, accountability, and high-quality mental health care. We wish you all the best in your continued work.
1.0
Mar 30, 2023

Poor Administrative Support

Provider
Recommend
CEO approval
Business Outlook

Pros

Bonuses were good, technical support was amazing

Cons

The switch in leadership has left this company with poor administrative support ability for their full-time staff of providers. No longer is this a large private practice group. It is morphing and decaying into just another Community Mental Health Agency

Viewing 13 - 15 of 50 Reviews
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Glassdoor has 51 Headlight Health reviews submitted anonymously by Headlight Health employees. Read employee reviews and ratings on Glassdoor to decide if Headlight Health is right for you.