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Headlight Health

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Headlight Health reviews

3.3

54% would recommend to a friend

(50 total reviews)

Dr. Manish Sheth

66% approve of CEO

61% positive business outlook

Headlight Health has an employee rating of 3.3 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Headlight Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

50 reviews
1.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

remote work, great IT support, good colleagues

Cons

poor pay, poor benefits, constant turnover of employees, promise of bonuses but very difficult to obtain, bait and switch

avatar
Headlight Health Response
1y
Thank you for your feedback. We’re proud to offer a remote clinical model supported by strong infrastructure, a collaborative team environment, and reliable IT systems—all designed to allow clinicians to focus on client care. We also want to be clear: our compensation structure—including bonuses—is tied to well-defined, achievable expectations, most notably 25 billed hours per week. The majority of our clinicians meet or exceed this standard, and many successfully earn bonuses as a result. This is not a “bait and switch,” but a performance-based model communicated from the outset. While we understand that our approach may not be the right fit for everyone, we remain committed to a model that balances clinician support, client access, and ethical care delivery. We wish you all the best in your ongoing professional journey.
3.0
Feb 28, 2025

It’s okay

Recommend
CEO approval
Business Outlook

Pros

The compensation is competitive, and the organization has an efficient system in place for progress notes. I appreciate the opportunity for collaboration with psychiatrists, which enhances the quality of care provided.

Cons

The company has undergone several changes that have resulted in a micromanagement approach, leading to a perception of diminished support within the organization.

avatar
Headlight Health Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve found value in our compensation structure, documentation systems, and opportunities for interdisciplinary collaboration—these are core components of our clinical model that we’re proud to offer. We also hear your concerns around organizational changes and the perception of increased oversight. While structure and accountability are important to maintaining quality care, we’re always working to ensure that our systems remain supportive rather than burdensome. Feedback like yours helps guide those efforts. We appreciate your perspective and remain committed to creating an environment where clinicians feel both supported and empowered.
1.0
Feb 19, 2025

High pressure performance expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing to say

Cons

No one ever meets bonus unless they are falsifying or unchanging codes, high pressure to perform to constantly changing standards, no accountability from the company for late cancels, no shows or scheduling errors, very high turnover, takes several email chains to fix anything, very old outdated not user friendly emr

avatar
Headlight Health Response
1y
We’re transparent about what’s required to succeed here: meeting clinical responsibilities, particularly 25 billed hours per week. The majority of our clinicians do so consistently and qualify for bonuses without compromising their ethics. Claims that this is a “bait and switch” misrepresent the clarity we offer from day one. We’re proud to offer a stable, salaried model with benefits that support both clinicians and clients. While turnover and operational challenges can occur in any large organization, we continuously invest in improving the systems that support our teams. This model won’t work for everyone—but for those aligned with our mission, it can be both sustainable and rewarding. We wish you well in your future endeavors.
Viewing 19 - 21 of 50 Reviews

Glassdoor has 51 Headlight Health reviews submitted anonymously by Headlight Health employees. Read employee reviews and ratings on Glassdoor to decide if Headlight Health is right for you.