Does Headway (NY) pay their employees well?

According to anonymously submitted Glassdoor reviews, Headway (NY) employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Headway (NY). This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Headway (NY)?

72% of Headway (NY) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Headway (NY) 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Headway (NY)?

Provider Growth Associate (50) , Therapist (35) , Licensed Clinical Social Worker LCSW (9) , Software Engineer (9) , Account Executive (7) , Operations (7) , Senior Provider Growth Associate (7) , Customer Experience Associate (6) , LPC Therapist (5) , Manager (4) , Recruiter (4) , Senior Associate (4) , Behavior Therapist (3) , Clinician (3) , Customer Service Representative (3)

What are the pros of working at Headway (NY) according to real employee reviews?

"Its a company with a meaningful mission and great people." ((in 38 reviews)); "Also the pay is great and I feel valued (not necessarily at the company level) but peer to peer level." ((in 23 reviews)); "great team" ((in 15 reviews)); "— Very driven and smart coworkers." ((in 11 reviews)); "Fair compensation" ((in 11 reviews))

What are the cons of working at Headway (NY) according to real employee reviews?

"Concerns about burnout, unrealistic metrics, and toxic leadership have been raised repeatedly to the sales org, HR, and beyond and nothing changes." ((in 20 reviews)); "The management consistently prioritizes superficial short" ((in 11 reviews)); "growth managers constantly breathe down your neck with nothing to contribute or help" ((in 9 reviews)); "Headway’s CEO (along with another executive) went out of his way to argue that “there’s always two sides to a story” and that he personally met the other company’s CEO, who seemed like a nice guy and even happened to be a father—so clearly there’s no way he could’ve tolerated an abusive environment on his watch!" ((in 8 reviews)); "defining OGs left and externally hired middle management took over." ((in 7 reviews))

What are employees saying about Headway (NY) layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Headway (NY) layoffs and their outlook for job security at Headway (NY) in 2026.

What are the top reviewed Headway (NY) locations?

New York , San Francisco , Los Angeles , Austin , Washington , Denver , Seattle , Jackson , Newark , Chicago , Virginia Beach , Buffalo , Raleigh , Houston , San Antonio , Nashville , Pensacola , Princeton , Boise , Mundelein , Springfield , Reston , Grand Blanc , Charlotte , Goldsboro , Greensboro , Brownsville , Corpus Christi , Dallas , Alvin

Headway (NY) reviews

3.8

72% would recommend to a friend

(302 total reviews)

Andrew Adams

79% approve of CEO

77% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

3.5

Work/Life balance

Headway (NY) has an employee rating of 3.8 out of 5 stars, based on 302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Headway (NY) employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

302 reviews

1.0

Jan 25, 2023

Toxic management and culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You're building a fantastic product to increase accessibility and affordability for mental healthcare.

Cons

Headway prides itself on being a mental health care startup. That being said, no other organization have I had the opportunity to work for was more taxing and draining on my mental health than Headway. Middle-managers are toxic and passive-aggressive, creating a horribly stressed environment in which to work. One manager in particular frequently makes sexist comments and gets away with it because of his seniority at the company. I would not recommend anyone work here, especially not in Sales, Customer Experience, Data or Operations. The irony is that the product they've created is a fantastic value-add for mental health. Unfortunately, headway treats its employees as expendable, low-worth individuals who end up needed serious mental health resources after their tenure at Headway. Everyone I know (myself included) who has left Headway is much happier and less stressed than they were at Headway

Headway (NY) Response

3y

Thank you for sharing. We’re sorry to read about your experience at Headway. Regarding your leadership comments, we do not condone this type of behavior at any level and this feedback will be given to our new People/HR team. This team is supporting the ongoing development of our leaders and staff through training, manager coaching, and employee experience. As a company, we provide several surveys throughout the year for individuals to give feedback on company culture, team culture, growth opportunities, manager relationships, compensation, and more. These surveys help our leadership team create actionable steps to improve a team’s sentiment. Out of a score of 100%, the teams mentioned had a combined score of 81% favorable experience with managers and 74% favorable score of their work & life blend. While these results demonstrate that a larger number of Headway employees feel positive about these areas, we will continue to improve on these scores as we want all Headway employees to have a positive shared experience.

2.0

Aug 31, 2023

Navigating Corporate Quagmire: A Candid Overview

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO: Amid the chaos, the promise of unlimited PTO glimmers like a distant oasis. However, its practicality often fades under heavy workloads. Free Therapy: It's almost ironic how they offer free therapy, perhaps acknowledging the stressful environment they've cultivated. Great Co-workers: The camaraderie among co-workers serves as a lifeline, a support system that keeps us afloat in turbulent waters. Incredible Office: Behind the scenes of chaos lies an office space that's impeccably designed, providing a serene facade to the daily grind.

Cons

Burnout and Prioritization: Burnout isn't a stranger here; it's a persistent specter lurking behind the "prioritization" mask. Personal well-being often takes a backseat. Retaliation: Voicing concerns can feel like stepping on a landmine. The culture of silence due to fear of retaliation stifles progress. Lack of Job Security: Job security resembles a game of chance, with hardworking individuals often left to wonder about their future. Frequent Quota Metric Changes: The ever-changing quota metrics keep us on our toes, sometimes stumbling in the dark.

2.0

Apr 9, 2024

Don't be tricked by recruiters/interviewers

Provider growth associate

Recommend

CEO approval

Business Outlook

Pros

More DE & I efforts than most companies but not in higher level positions

Cons

This job is the most demanding and emotionally draining/exhausting job I've truly ever had. The CEO addressed this in a company wide meeting stating he expects it to be and we're not slowing down or doing less work anytime soon. Expect to do the work/job of 5 people. They will gaslight you to sacrifice yourself in the name of getting more mental health access to others while running your own mental health into the ground. It's fake and performative and beyond just typical startup work.

Viewing 4 - 6 of 302 Reviews

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Don't be tricked by recruiters/interviewers

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