Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"People you work with are nice" ((in 17 reviews)); "A lot of great people and benefits." ((in 16 reviews)); "coworkers are great" ((in 15 reviews)); "Generous PTO and some flexibility with hours" ((in 11 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 7 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 18 reviews)); "Poor training and they throw you to the wolves" ((in 14 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

1.0

Aug 1, 2017

Very bad experience

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Some free stuff. Easy job to get out of college.

Cons

Everything else. Exploitative work environment. They stock their intake department with temps every busy season with the false promise that it's a temp to perm job. It wasn't anything of the sort. They pick favorites within the first week, put them in easy queues while everyone else is overworked. It was horrible and this isn't even mentioning how bad the training and management was.

1.0

Nov 14, 2015

Stay away from this company

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Time flies because of how busy it is. There are no real pros for this company other than a learning experience

Cons

Micromanagement . Un-realistic metrics you have to meet. Raises are also based on the metrics. In reality, you will never get the raise you deserve . They underpay new hires. They force so much work on you because they know you will leave soon so they try to milk you starting at day 1. For every 5 claims people who quit, they only bring in 2 more. Worst company you will ever work for.

2.0

Dec 4, 2023

Micromanaging

Wellness coach

Recommend

CEO approval

Business Outlook

Pros

Work remote and Work life balance

Cons

Stressful environment Heavy workloads high turnover rates

Viewing 34 - 36 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate

Command Center Specialist