Health Advocate reviews

I've been employed with Health Advocate since 2009. I started off as a temp employee and have worked my way up. The work this company does literally saves lives. The healthcare system is so complex that people need help. And our team of experts knows the ins and outs of the system to get people the help they need when they need it - no matter how long it takes! When people ask me where I work, I'm always proud to say "Health Advocate." The path to promotion, the pay, the culture and the benefits are all great. My managers have always been supportive and open to listening to new ideas and rewarding hard work. They also make sure you have just the right work and life balance! There's a gym onsite, a cafe with plenty of healthy, low-cost food options, and fun events. The employees and managers are dedicated to helping people. I wouldn't want to work anyplace else!

Despite the negatives listed below, there are some great things about being a Customer Care Associate here. -Generous PTO (160 hours at 1yr anniversary) -Only need to request PTO one day in advance -Can adjust schedule by up to 4 hours in any given week, for certain reasons -Free Coffee -???