Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"People you work with are nice" ((in 17 reviews)); "A lot of great people and benefits." ((in 16 reviews)); "coworkers are great" ((in 15 reviews)); "Generous PTO and some flexibility with hours" ((in 11 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 7 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 18 reviews)); "Poor training and they throw you to the wolves" ((in 14 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

1.0

Sep 25, 2023

Terrible

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Flexible, low stakes entry level job

Cons

Expected to do way more than what's in your job description. Also, classic call center where every minute is timed. Open enrollment is a hell scape

1.0

Jan 28, 2023

Don’t

Triage

Recommend

CEO approval

Business Outlook

Pros

Coworkers and PTO are good

Cons

Management is clueless and they provide zero support.

1.0

Feb 27, 2022

Highly Toxic Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I would only recommend working for Health Advocate to someone who is desperate for a job, and would encourage this person to get their experience and get out as quickly as possible.

Cons

I worked at Health Advocate for over 10 years, through two acquisitions, and watched an incredible company go very far down hill. Back in 2013 it was a wonderful place to work, with fun , caring leadership. Today, it is a cold, cut-throat environment across many departments, the benefits are among the worst I've seen, the pay is insultingly low compared to industry standards, it's just very bad. Most people are actively looking for another company to work for. It's so sad, because the company was started by wonderful people with great intentions, but unfortunately they are all gone and those times are too.

Health Advocate Response

Thank you for sharing this feedback. I would like to learn more about your experience with Health Advocate. Please contact me at hmintzer@healthadvocate.com if you'd like to share more detail and suggestions. I look forward to hearing from you. Thank you Howard Mintzer Director, HR Business Partnership

Viewing 37 - 39 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate