Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

343 reviews
2.0
Feb 15, 2022

Poor work ethics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is a plus

Cons

Horrible place to work, management does not appreciate employees. Poor salary below industry standardsand they keep saying raise will come but 2 years and no raise still. They expect you to work beyond hours if salaried but no compensation. No promotions at all.

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Health Advocate Response
4y
Good afternoon, I appreciate you taking the time to share this feedback. As a current employee, I urge you to reach out to your supervisor or your HR team to discuss your concerns more thoroughly. I look forward to hearing from you. Thanks, Howard Mintzer Director, HR Business Partnership
2.0
Oct 16, 2021

Relentless

Recommend
CEO approval
Business Outlook

Pros

Committed, caring staff with strong clinical skills who give the job 110%.

Cons

Company takes on new, large accounts without the staffing or tools (i.e. updated EMR, adequate staffing) to support the workload. Staff are handling mental health crises in a pandemic and provided inadequate breaks, mediocre training and a complete lack of understanding by upper level management. of what the job brings in a pandemic. Care Managers are leaving in droves. Nothing changes. Just new accounts that make a lot of money for the execs (which the front line staff never see). Ironic that the name is "Health Advocate" because there is no concern for the health of the staff. Pay is low. Benefits are mediocre.

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Health Advocate Response
4y
Good morning, thanks for sharing your experience with us. I am sorry to hear that your experience has largely been a negative one. The pandemic brought on a lot of stressors throughout all industries – as such EAP demand has increased as well. Our team worked throughout the crisis, providing excellent service to all of our members and clients without skipping a beat. We wish you the best of luck in your future endeavors Thanks! Howie Mintzer
1.0
Jul 21, 2021

“Research associate”

Recommend
CEO approval
Business Outlook

Pros

Literally nothing good to say

Cons

Low pay, stressful and unreasonable workload expectations, minimal assistance from managers and supervisors, misleading job title, no room for growth, poor training procedure, boring and repetitive responsibilities, quantity over quality is preferred by management

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Health Advocate Response
4y
Hello - thank you for sharing your feedback with us. I am sorry to hear that you have nothing good to say about Health Advocate. I understand that as a "research" associate, one may think they will be doing a lab-based job. However, the role itself is research, just a different type of research that helps our members locate and connect with providers that can assist them with their needs. I am open to any and all suggestions on a more appropriate job title that would fit the responsibilities of the role Please reach out to me at hmintzer@healthadvocate.com Howie Mintzer HR Business Partner
Viewing 40 - 42 of 343 Reviews

Glassdoor has 366 Health Advocate reviews submitted anonymously by Health Advocate employees. Read employee reviews and ratings on Glassdoor to decide if Health Advocate is right for you.