Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"Great benefits and time off" ((in 17 reviews)); "coworkers are great" ((in 16 reviews)); "People you work with are nice" ((in 15 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 9 reviews)); "Generous PTO and some flexibility with hours" ((in 8 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 32 reviews)); "Pay is low." ((in 20 reviews)); "Bullying and aggression from upper management." ((in 12 reviews)); "Poor training and they throw you to the wolves" ((in 11 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 11 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

1.0

Jan 27, 2022

Research dept needs an overhaul.

Research associate

Recommend

CEO approval

Business Outlook

Pros

Great managers, the building is well-kept.

Cons

In my experience, they do not portray the job accurately in the interview process nor in the job title. There is no "research" involved at all - you are actually working in a glorified call center calling doctors. Extremely monotonous work, competitive and toxic work environment, little opportunity for upward mobility, and VERY little pay.

Health Advocate Response

Good morning, thank you for providing this feedback. I would like to learn more about your experience and any suggestions you may have regarding the Research Associate role. Please email me at hmintzer@healthadvocate.com Thank you Howard Mintzer - Director HR Business Partnership

1.0

Dec 8, 2021

Poor Management

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work available for some positions.

Cons

This place is an absolute atrocity, put lightly. The management is absolutely downright wretched.

Health Advocate Response

Good morning, I appreciate you taking the time to provide this feedback to us. I would like to learn more about your experience. Please email me at hmintzer@healthadvocate.com. I look forward to hearing from you! Sincerely, Howard Mintzer Director, HR Business Partnership

1.0

Aug 23, 2021

The Worst Job Ever

Claims associate

Recommend

CEO approval

Business Outlook

Pros

nothing about working here is good, please don't trap yourself

Cons

Everything is micromanged, they will make you sell your soul for their members no matter how stupid the request is, management offers no help and leaves you out to dry and then complains when things don't get done in a timely manner, wages are so low you're better working in retail, raises are non-existent

Health Advocate Response

Good morning, thank you so much for taking the time to share your feedback with us. I am sorry to hear that your experience has been a negative one. I understand that you are frustrated, but without our members and clients Health Advocate wouldn’t exist. The ability to handle requests and provide excellent service is the definition of being an advocate. I would like to learn more about your experience and hear any suggestions you may have. I look forward to hearing from you. Howie Mintzer

Viewing 58 - 60 of 343 Reviews

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