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      Health Advocate

      Engaged Employer

      Health Advocate reviews

      3.0

      45% would recommend to a friend

      (343 total reviews)

      Jeff Cordell

      50% approve of CEO

      47% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Culture & values

      2.7

      Senior management

      2.6

      Career opportunities

      2.5

      Compensation and benefits

      Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      343 reviews
      1.0
      Jul 25, 2021

      Mismanaged

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck…remote work…friendly coworkers…provide a vital service to our employer groups

      Cons

      Micromanaging….numbers driven…poor communication…inadequate training for new and existing employees

      avatar
      Health Advocate Response
      4y
      Good morning, I appreciate you taking the time to share this feedback with us I agree that Health Advocate provides such a vital service to our employer groups and members, it’s not to know that the job you do each day has a purpose! Thank you for contributing to, and being a vital part of, that service. I understand that the job can be tedious and seem heavily numbers driven. As with any business, our members and employer groups are one of our top priorities, they are the reason we exist in the first place. As such, our numbers are very important. If you have suggestions on better ways to balance the numbers-driven perception, I would love to hear them! Likewise, if you have suggestions for improving our training, please let me know. Thank you Howie Mintzer HR Business Partner
      2.0
      Jul 22, 2021

      Claims Associate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work on your own and at your own pace.

      Cons

      Management is a mess and constantly are giving you work to do for someone else. October to December is an all hands on deck and no matter what department you work in they expect you to be thrown into the benefits dept and do their work (also a mess.) Overall not a great company to work for unless you enjoy a lot of freedom to do a lot of work for low pay.

      avatar
      Health Advocate Response
      4y
      Good morning, I appreciate you taking the time to share this feedback with us I completely understand that during Open Enrollment the pace picks up and we adopt an “All hands on deck” mentality. As you know, during the OE season, our employer groups and members are relying heavily on us to assist them to our greatest ability. We use our resources available to fulfill our commitment to our members and employer groups. Thank you for playing a vital role in assisting them! Thank you Howie Mintzer HR Business Partner
      3.0
      Mar 30, 2021

      Underpaid, over worked

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture, communication with coworkers, consistent daily routine

      Cons

      Low salary, misleading job title

      avatar
      Health Advocate Response
      5y
      Hello, thank you for taking the time to provide your feedback. I am happy that your experience with our culture, coworkers, and routine were positive. Coworkers truly make a difference, and we strive to recruit team members who are positive, friendly, and collaborative. While being a “research” associate isn’t a lab-based scientific role, your tasks included conducting research on behalf of members to provide them with the best, and most accurate, service. We are aware that some view "research" as a scientific role, which can be problematic. I am open to any and all more accurate job title suggestions you have. Feel free to reach me at hmintzer@healthadvocate.com I look forward to hearing from you! Howie Mintzer HR Business Partner
      Viewing 61 - 63 of 343 Reviews
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      ReviewsHealth Advocate reviews

      Glassdoor has 366 Health Advocate reviews submitted anonymously by Health Advocate employees. Read employee reviews and ratings on Glassdoor to decide if Health Advocate is right for you.