Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"Great benefits and time off" ((in 17 reviews)); "coworkers are great" ((in 16 reviews)); "People you work with are nice" ((in 15 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 9 reviews)); "Generous PTO and some flexibility with hours" ((in 8 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 32 reviews)); "Pay is low." ((in 20 reviews)); "Bullying and aggression from upper management." ((in 12 reviews)); "Poor training and they throw you to the wolves" ((in 11 reviews)); "Many of the supervisors are extremely corporate and do not care about you personally they only care about the numbers and what QA thinks about you." ((in 11 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

2.0

Jan 24, 2021

Burnout likely

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Paid training Currently working remotely, due to Pandemic

Cons

High Turnover Lack of support Unrealistic Expectations

3.0

Nov 16, 2020

Great Experience

Wellness coach

Recommend

CEO approval

Business Outlook

Pros

I worked here to gain skills as a wellness coach, just out of school. The environment is very corporate and its a call center environment. All the coaches are great and the office set up is quite nice even though you work in a cubicle.

Cons

Call Center so you are always having to be micromanaged from supervisors who have to be reviewed as well for their performance so its a trickle down effect and a lot of fear in the environment. Its a bit better as they are trying to retain their employees but its difficult to coach when you are being monitored although you can use your own personal style which is nice and the clients are really great. I have helped so many people , but the salary does not reflect my hard work and success rate.

1.0

May 12, 2020

Awful Place to Work

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

I have yet to think of one.

Cons

Poor pay and benefits for the expectations demanded by management. I’d recommend this employer for the only very desperate and with deep reservations.

Health Advocate Response

Good afternoon. I appreciate you taking the time to provide us with your concerns. As a current employee, I always recommend reaching out to HR in addition to Glassdoor so your concerns can be heard and addressed directly. I am sorry to hear about all of your negative experiences, and I do hope that you bring it directly to my attention sooner than later. I can be reached at Hmintzer@healthadvocate.com Thank you! HR Business Partner – Howie Mintzer

Viewing 64 - 66 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate