Does Health Advocate pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Advocate employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Health Advocate. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Health Advocate?

45% of Health Advocate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Advocate 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Health Advocate?

Benefits Specialist (24) , Research Associate (23) , Customer Care Associate (17) , Claims Specialist (14) , Claims Associate (8) , Care Manager (6) , Wellness Coach (6) , Customer Service Representative (4) , Health Screener (4) , Account Manager (3) , Administrative Assistant (3) , Anonymous (3) , Benefits Associate (3) , CCA (3) , Care Coordinator (3)

What are the pros of working at Health Advocate according to real employee reviews?

"coworkers are great" ((in 19 reviews)); "A lot of great people and benefits." ((in 17 reviews)); "People you work with are nice" ((in 16 reviews)); "Free coffee, low priced soft drinks, great company café and co workers." ((in 12 reviews)); "Truly a great culture." ((in 8 reviews))

What are the cons of working at Health Advocate according to real employee reviews?

"i hated it here poor management" ((in 31 reviews)); "Pay is low." ((in 23 reviews)); "Poor training and they throw you to the wolves" ((in 13 reviews)); "Upper management CHANGED supervisors review comments and lowered their scores.Case loads not evenly distributed.Director over claims micromanagement." ((in 12 reviews)); "Upper management is aware of the issue (TK, EZ, etc) and they are doing nothing to fix morale." ((in 10 reviews))

What are the top reviewed Health Advocate locations?

Plymouth Meeting , Exton , Philadelphia , San Antonio , New York , Phoenix , Houston , Sacramento , Lodi , Blue Bell , West Palm Beach , Westlake Village , Chicago , Libertyville , Oak Lawn , Norfolk , Virginia Beach , Florida , Milwaukee , Tucson , Dallas , Akron , Dublin , Los Angeles , Merced , Westlake Village , Campbell , Colorado Springs , Denver , Villisca

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Health Advocate

Health Advocate reviews

3.0

45% would recommend to a friend

(343 total reviews)

Jeff Cordell

50% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Health Advocate has an employee rating of 3.0 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health Advocate employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

3.0

Sep 21, 2016

Sr Claims Specialist

Senior claims specialist

Recommend

CEO approval

Business Outlook

Pros

Work is rewarding when you are able to help people. You do feel valued if you know what you are doing and how to play the numbers game.

Cons

Not enough staff to distribute the work to evenly, has become a numbers game since the buy out, before it was customer service focused.

4.0

Aug 23, 2016

Fortunate Newcomer

Research associate

Recommend

CEO approval

Business Outlook

Pros

They are very welcoming at this company. Very supportive and organized with training. They also have great benefits that should their appreciation of their employees. There is also free coffee in the break room which is a plus.

Cons

Nothing as of now.

1.0

Jul 31, 2016

Unprofessionalism at it's finest

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

They hire part time employees (secondary job) -they actually pay pretty well for part time work

Cons

-took 4 weeks after the interview process to receive an offer -no one in their HR department answers your questions or does their job -micro managers and passive aggressive emails (incredibly unprofessional) -supervisors will email you things that should be said face to face (again incredibly unprofessional) -every employee complained to me while I was training about the night shift supervisors -not flexible on schedules for part time employees who have full time jobs -bathrooms and kitchens are disgusting and unsanitary (plymouth meeting office)

Viewing 283 - 285 of 343 Reviews

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Jobs at Health Advocate

Customer Care Associate

Seasonal Customer Care Associate

Seasonal Benefits Associate