HealthDrive reviews

4.0

77% would recommend to a friend

(139 total reviews)
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Daniel Baker

90% approve of CEO

84% positive business outlook

HealthDrive has an employee rating of 4.0 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthDrive employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

139 reviews
1.0
Jun 9, 2016

Not a good place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It offers a good wage for someone starting in the healthcare field. Other than that there isn’t much to brag about for a full time job in this field. Good job to break into the Healthcare field. After 6 months start seeking other employment. There are long time employees to have stayed bottom tier which is good if that’s all you want.

Cons

There is no 401K match, sick time, room for advancement, extremely low raises offered once a year if you qualify for it, all performance reviews are based off of the relationship you have with your direct supervisor and the Chief of operations not based off of the work you do, and limited PTO. Since there is no sick time any time off due to illness is taken directly from your PTO. Do not expect to miss days due to inclement weather i.e. snow storms. It doesn’t matter if the roads are unsafe be there or lose PTO no working from home. The morale on the operations side is extremely low. This is due in part to the turnover rate. When I first started working at HealthDrive everyone aside from 2 people on my team had left the company with bad relations within the first 6 months. Around the time of the yearly survey they realized that the morale was low so they decided to throw a party… This party was during work hours and you had to work through it... They had snacks in the break room. It seemed like it was the Chiefs job to squash any morale that might start during the work day. We were limited in how long we could talk to one another and if she caught you speaking for someone for too long she would make her way over to investigate. Even if the conversation was completely work related she would roll her eyes and show that she didn’t believe you. After the limited conversation thing didn’t take it was decided to take away the privilege of listening to music with earbuds in as long as you could hear your phone in case it rang First she said we could only have 1 ear bud in then a few days later when she walked around the office saying hi to everyone and some people didn’t immediately respond she took it away all together. They also took away birthday’s cake celebrations for individual sections instead they are now held with all of OPS at the end of the month. This is just another thing that destroys morale. You cannot boost morale with that. If while working at HealthDrive you do good at your job they will continue to stack work onto your load until you stop doing soo good. They will not pay you any extra no matter how many positions you end up taking over. While seeing you struggle instead of taking off some of the extra work they will just sit you down and tell you to do better. Management is poor. Managers receive no management training at all. They barely receive enough training to fully comprehend the jobs of their employees. If the manager does not know how to lead or is stopped from being a good leader everyone will do bad and there will be low morale. If a manager has his/hers employees back and brings legitimate issues to the Chief he/she is shot down immediately and the entire sections is then treated poorly. This company shows extreme signs of favoritism.

3.0
May 18, 2016

Improvements at HD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is nice to work for a company that has upper management that interacts with their employees. It is an amazing service that we provide to nursing homes.

Cons

Pay could be better, poor raises and lack of bonuses. No 401k matching, no tuition reimbursement, not alot of recognition by the management team (supervisor/manager/director). There is a fear of taking too much PTO or if your child is sick calling in, as you will be told your not a team player. There is a quarterly customer service award but unless you have contact with doctors or patients/RPS you will not be part of that. The office is split in two, with operations and reimbursement on one side and corporate and billing on the other side it pulls employees apart. Corporate side does not feel included with the ops side. Not given tools to make your job easier. There is no communication between departments and inside departments. Training is horrible. You see the same errors everyday and there is no attempt to correct these. It is to the point where we no longer tell someone there is an issue because you know it won't change which is very frustrating. More needs to be done on the front end of the process to eleviate the same constant errors on the back end.

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HealthDrive Response
10y
Thank you for the kind words in reference to the efforts of upper management to be engaged with and regularly interact with all HealthDrive teammates. I also want to thank you for the more than 5 years of service. It is much appreciated. We recognized the need for greater communication and interaction and have strived to make this an environment where people feel connected and can approach Senior Management with feedback and suggestions. As I’ve mentioned in other responses on GlassDoor, we continue to look for ways to improve on and develop a greater sense of culture and community in order to make this a work setting people can feel pride in and have a stronger desire to be a part of the great company we are growing and developing. We are also working hard on improving and upgrading the training modules so that new teammates can make a more immediate impact and contribute to their team. In reference to your comment about not sharing concerns as you believe they go unattended to. I strongly urge you and any of our teammates to continue to share your thoughts and suggestions with your manager/director. If you do feel they are not being heard and addressed, I invite you to please bring them to the attention of either myself or an appropriate member of the Sr. Leadership team. Thank you again for taking the time to share your thoughts and concerns and again I invite you to contact me directly if you would like to discuss any further Best regards, Tom Dixon, CEO HealthDrive Corporation
1.0
Feb 16, 2016

Stressful Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There isn't much that I like about this job. It is nice that they buy bagels on Fridays.

Cons

This job is the most stressful job I have ever had. You don't get paid very much. The workload is unmanageable for 1 person. Unrealistic expectations. The management doesn't know what they are doing, and they have their employees deal with things that are way above their pay grade.

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HealthDrive Response
10y
I’m sorry to hear that you do not enjoy your position with HealthDrive. It’s very important to us that we have developed a culture and work environment that is comfortable for all of HealthDrive’s team mates. I would invite you to speak with either your manager or to reach out to HR to see if we can be of assistance with your concerns. I’m hopeful that we can address a majority of your concerns and help make you feel better about your place here and make this a less stressful daily experience for you. Thank you for your consideration, Tom Dixon CEO HealthDrive
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Glassdoor has 141 HealthDrive reviews submitted anonymously by HealthDrive employees. Read employee reviews and ratings on Glassdoor to decide if HealthDrive is right for you.