Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 44 reviews)); "Flexibility, work from home, and great upper management." ((in 43 reviews)); "Best company ever great training" ((in 35 reviews)); "No Cost Leads and Great Culture" ((in 27 reviews)); "The Human Resource and administrative people are great." ((in 22 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"Low Commission, but guaranteed hourly wage" ((in 25 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 13 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 11 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews)); "Extreme favoritism." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

677 reviews

2.0

Sep 18, 2018

Would not Recommend

Licensed gent

Recommend

CEO approval

Business Outlook

Pros

Allows for a flexible schedule

Cons

Call center environment, stuck to your desk all day.

HealthPlanOne Response

7y

Thank you for taking the time to provide your rating and feedback of your experience here at HPOne. While the sales agent role does necessitate your attention to our clients over the phone, HPOne makes great efforts to create an engaging environment with opportunities to enhance your skills, interact in teams with your co-workers, and participate in celebratory activities in and out of the office. Our hope is that you will share any concerns or suggestions with your leadership or human resources team, but if you would prefer to send us more specific feedback please reach out to: feedback@hpone.com

2.0

Jan 17, 2018

Great while it lasted

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

Bonuses and incentives were amazing. During AEP they would come down the aisle and give us lunch and dinner, snacks and drinks. Prizes for hitting sales goals were TVs, trips, grills, gift cards, drink makers, you name it.

Cons

I was told I would be trained on more opportunities after AEP, but was instead let go right after AEP ended, 12 days before Christmas. And I wasn't the only one. They cleared the sales floor of anyone that didn't quite make their goals. And my last check was a little lighter than I thought it should be.

HealthPlanOne Response

8y

We appreciate you taking the time to provide feedback. HPOne takes pride in our efforts to demonstrate appreciation to employees and to provide rewards and recognition in a fun and interactive way. It is unfortunate that we cannot keep all the great people we hire for the enrollment period, but we are hopeful that with our continued growth each year we will be able to keep more and more!

1.0

Dec 13, 2017

Medicare Sales Insurance Broker

Medicare sales insurance broker

Recommend

CEO approval

Business Outlook

Pros

You can kind of set your own schedule

Cons

Not my cup of tea.

HealthPlanOne Response

8y

Thank you for taking the time to provide feedback. We understand that not every company is a good fit for every employee and appreciate constructive feedback that will enable us to improve your experience. Please feel free to email us additional comments at feedback@hpone.com

Viewing 52 - 54 of 677 Reviews

Jobs at HealthPlanOne

Customer Service Representative (Remote)

United States

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Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Bilingual Recruiter (Spanish/English)

Remote

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HealthPlanOne

HealthPlanOne reviews

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Would not Recommend

Great while it lasted

Medicare Sales Insurance Broker

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