HealthPlanOne reviews

3.0

44% would recommend to a friend

(677 total reviews)
avatar

Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
1.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Warm work environment and decent pay

Cons

The schedule is very unstable

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HealthPlanOne Response
8y
Hello, we do pride ourselves on having a warm work environment. In fact, many employees describe their co-workers as their family, and say that they love to come to work every day. To your point, the schedules can vary due to business needs. Thank you for your feedback.
5.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay with residual opportunities. You can easily make 80k-100k your first year. During AEP they bring in food, prizes, gift cards and take care of those who work hard. Last AEP, myself and a few others made over 30K ( in a 7 week period). However, we had to work for it. It doesn't always come easy. There is a lot to take in when you first start (information) if you are a Broker. You need to really put in the effort up front. Don't complain, argue, or be that negative person who goes around telling everyone that you used to make so much more money before you started working there. When I first started, I worked 50-60 hours a week. Came in early, stayed late and put in the effort. Guess what...the results came. I make an honest $4500-6000 during non AEP months. During AEP I make about 35K. It gets easier the longer you stay. The leads do get better as you show an increase in production. Why on Earth would they give the best leads to the people complaining, whom are not producing and haven't proven themselves in any other way aside from being the office Debbie Downer. I now work about 40 hours a week, have a very flexible schedule and work from home from time to time. . Snowball effect applies. Work hard - things become easy and great very quickly. Complain - You end up getting let go /walking out and rushing home to write a complaint because you couldn't make it.

Cons

The Company is far from perfect and still has a lot of work to do. The benefits are not the best, training is being improved but still has a ways to go. Not a place to make a lot of friends (lots do not make it) Supervisors do not get paid enough. The room for opportunity is there...but why would someone want to make less money and take on more responsibility. Also upper Management needs to be more transparent. Many of the temps that get hired on during AEP are promised perm positions and are later let go without notice. Yes they are temps...but we could be a little more forward with them.

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HealthPlanOne Response
8y
Great feedback! The part about working hard and being rewarded is true across the company. We acknowledge we are not perfect, but are striving to be the best in the industry. We constantly are looking at our benefits, our training programs, as well as our recruiting strategies. The important thing is that we continue to improve. Thank you for your input.
1.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Supervisors were (supportive, helpful...) but after all they are company employees and thus must color the truth. Decent systems to work with. Good benefits.

Cons

Feed their tenured reps top leads where they became order takers and the rest had to scrounge multi-contacted leads. Move you from one job to the next to meet their client contracts regardless on the negative impact on your paycheck. They never kept a promise. I could go on and on. Simple fact - if you have another opportunity take it! Extremely high turnover, low pay, provided lunch only on Mondays during AEP, never got a pay check right, no back office support, they'll take every opportunity to screw you over and have no moral issues doing so. Most unethical company I've ever worked for! Take your talents else where. Advise from a former top rep of theirs!

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HealthPlanOne Response
8y
We are continuing to improve our systems and our benefits as we grow. To your point, due to the nature of our business, we do sometimes move employees based upon client need. We would much rather do that than lose a good performer. Thank you for your feedback.
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Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.