HealthPlanOne reviews

2.9

42% would recommend to a friend

(196 total reviews)
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Ben Pajak

53% approve of CEO

41% positive business outlook

Reviews by job title

196 reviews

Reviews about "Management"

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5.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

supportive and kind coworkers and supervisors, everybody looked out for each other. Pay was really good, a lot of overtime, sales goals were reasonable, always paid on time and fully, a lot of resources to reach out to get answers for tough calls. They weren't sharks, and weren't pushing you as a salesperson to be a shark, they had customers best interest in mind

Cons

everything was good except the callers tended to be very clueless about their health insurance, how health insurance worked so they were tough to help at times. The biggest con was the software/programs beacuase we had a bunch of different programs we had to navigate in calls which was very innefficient, also the programs werent very user friendly.

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HealthPlanOne Response
3y
Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your complimentary comments and your feedback!
2.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

My manager was the best thing about HpOne

Cons

They fired that manager and broke up my entire team. Over jealousy of us for being top performers during AEP.

3.0
Apr 21, 2023

My thoughts

Recommend
CEO approval
Business Outlook

Pros

Awesome training and managers that care. Okay pay.

Cons

Bad cheap technology and of course unrealistic sales expectations for it being SEP not AEP.

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HealthPlanOne Response
3y
We appreciate you taking the time to provide your rating and feedback regarding your experience with HealthPlanOne. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com
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