HealthPlanOne reviews

3.0

44% would recommend to a friend

(129 total reviews)
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Ben Pajak

55% approve of CEO

41% positive business outlook

Reviews by job title

129 reviews

Reviews about "Culture"

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4.0
Jul 9, 2025

It's getting better

Recommend
CEO approval
Business Outlook

Pros

We are getting in new leadership and getting more updates and transparency. For a while it was all fear because of massive layoffs but they are bringing new people on hiring CSRs and Sales Agents.

Cons

No reviews to increase pay and the commissions are really poor, even if you sell well. They don't reward loyalty.

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HealthPlanOne Response
10mo
Thank you for taking the time to share your feedback about your experience with HealthPlanOne. We appreciate your insights and will pass them along to our leadership team to support our ongoing improvement efforts.
5.0
Jun 30, 2025

Truly supportive and collaborative place to grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working here has been one of the most rewarding experiences of my career. The company fosters a genuinely positive and inclusive work environment where people are not only passionate about what they do but also deeply care about their colleagues and customers. Leadership is approachable, transparent, and truly supportive—they invest in your growth and well-being, both professionally and personally. Teamwork is at the heart of everything we do. Cross-functional collaboration is encouraged, and everyone is willing to lend a hand or share knowledge. It’s refreshing to be part of a culture where people take pride in their work and are motivated by a shared purpose. You’re never just a number here—you’re part of a team that values your contributions.

Cons

Honestly, not many. Like any company, there are busy seasons and challenges, but the strong support system and positive culture make even the tough days manageable.

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HealthPlanOne Response
10mo
Thank you for taking the time to share your rating and feedback about HealthPlanOne. We appreciate your positive observations and wish you continued success.
1.0
Jun 16, 2025

Incompetent Staff

Recommend
CEO approval
Business Outlook

Pros

Remote, and allegedly has a flexible schedule

Cons

I’ve seen a lot in my career, but I’ve yet to see such a tone deaf, micromanaged training environment. They will blatantly ignore questions and answer as if they were a politician - There are a lot of non answers. Our trainers have demonstrated ill-preparedness on each day. Most questions are referred to Supervisors we aren’t assigned to yet, or their RAMP program, which hasn’t started. This creates an environment with awkward pauses of the trainer asking if we have questions, and no one wants to ask any. Most questions are basic, and there’s an overall lack of knowledge, with a rushed style training. We are told that we’re the “elite” class of hires, yet they do not have adequate systems, information, or communication between departments. This style of training does not make sense, and I’m sharing for prospective applicants. Stay safe out there! List: Incompetent training team, lack of Medicare knowledge, passive aggressive answers, poor communication between departments, transparency eludes them, dishonest job description during hiring process, and tone-deaf training methods

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HealthPlanOne Response
11mo
Thank you for taking the time to share your feedback. We're disappointed to hear your experience with HealthPlanOne did not meet your expectations. Our leadership team values hearing about any concerns or challenges, and we welcome a more personal dialogue to discuss your experience in detail. Please feel free to reach out to us direct at feedback@hpone.com
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