Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 44% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

44% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Pay is good but I'm bilingual and have been here for a little while." ((in 47 reviews)); "Good training" ((in 38 reviews)); "Salary is competitive Work from home" ((in 38 reviews)); "No Cost Leads and Great Culture" ((in 29 reviews)); "The Human Resource and administrative people are great." ((in 24 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 23 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 11 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews)); "Extreme favoritism." ((in 7 reviews)); "The supervisor are idiots and bullies." ((in 3 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

HealthPlanOne reviews

3.0

44% would recommend to a friend

(129 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

Reviews about "Culture"

Return to all reviews

2.0

May 9, 2017

It's what you make of it!

Broker

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. With in reason they will work with you to help you accommodate work life balance. Management will work hard to fight for you when needs be, fellow brokers are friendly and is over all a great place to come to work everyday. The CEO/Owner is great, very approachable and friendly! Insurance Carriers do treat us well with catered lunches and free swag from time to time. Office has great intensives (however take FOREVER to get them). The money is what you make of it here. The more hours you are willing to put in the more money you can potentially make.

Cons

More, HONEST & OPEN communication. Upper level managment to lower level management. To many cooks in the kitchen in this company. We need less BIG money salary positions and more "Worker Bee's", to grow put your money in your Agents and watch the wildfire grow. Needs to be more open with what and where the company directive is going and forth coming with up to date information. A lot of sneaky stuff happens to employees who are hired during AEP season. So if your looking for a short time investment its worth the wild if not stay away from being hired during AEP. They do thin the staff a bit to much during the off season. The goals and quota are a bit unrealistic, as they tell you if you do X,Y, & Z, you will obtain goal and when you do said things it doesn't happen and now your getting a written coaching. The atmosphere has changed since they became more micro managed and less Broker/Agent focused.

HealthPlanOne Response

8y

Thank you for your feedback. We continually work hard to create a company where people are valued and feel empowered to succeed and grow. Communication as we scale is one of HPOne’s highest priorities. There are many ideas that we have for improving internal communication, and we will continue to push forward. We strive to maintain a fun, dynamic and caring environment as we continue to grow. Thanks again for your review and feedback.

4.0

Feb 17, 2017

Licensed Agent

Licensed sales agent

Recommend

CEO approval

Business Outlook

Pros

Family oriented, very flexible in scheduling, rewards top agents.

Cons

Communication could definitely improve; establish pay guides for supervisors.

HealthPlanOne Response

8y

Thank you so much for your feedback. There’s always room for improvement and for this matter we continue to look in areas where we can guide and allow our employees to exponentially grow and be successful. We appreciate your advice and your input, it really helps us identify what changes we can make as a company in order to provide the best for our employees. Thank you for being a part of HPOne.

5.0

Jan 9, 2017

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked for many companies in the past and it is so uplifting to work for a growing company that will respect and reward you for a job well done. Dedication and Loyalty are recognized and appreciated.

Cons

In this type of business the focus can change very quickly and without warning. You have to be flexible and embrace change. Which also makes the job a challenge and very interesting.

HealthPlanOne Response

7y

Thank you for taking the time to provide your comments and rating of HPOne. We appreciate your kind words and are thrilled that you are having a positive and rewarding experience. Tell your friends - we love referrals!

Viewing 121 - 123 of 129 Reviews

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Customer Service Representative (Remote)

United States

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Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Service Representative (Remote)

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It's what you make of it!

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