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      HealthPlanOne

      Engaged Employer

      HealthPlanOne reviews

      3.0

      43% would recommend to a friend

      (677 total reviews)
      avatar

      Ben Pajak

      55% approve of CEO

      41% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Senior management

      HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      677 reviews
      5.0
      Jul 30, 2024

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, work from home, and great upper management.

      Cons

      Company experiences high turnover rate.

      avatar
      HealthPlanOne Response
      1y
      Thank you for taking the time to leave us a 5-star review! We're pleased to hear that you value the flexibility, work-from-home opportunities, and support from upper management. We also appreciate your feedback regarding the turnover rate, and it's something we're actively working on improving. If you have any more insights or suggestions, please feel free to reach out to us at feedback@hpone.com.
      4.0
      Jul 25, 2024

      Great Training

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are new to sales and enrollment they have always been superb in their training.

      Cons

      You get what you put into it. Like any company you are scored according to your skills in sales and given better opportunities to sell.

      avatar
      HealthPlanOne Response
      1y
      Thank you for taking the time to share your feedback with us and leave us a 4-star review! We're glad to hear that you've had a positive experience with our training program, especially if you're new to sales and enrollment. We also understand your point about the correlation between effort and opportunities. If you have any further feedback or suggestions on how we can improve, please email us at feedback@hpone.com.
      2.0
      Jul 14, 2024

      Poor communication & coaching

      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initial Medicare training and plan training is very good and thorough.

      Cons

      Sales coaching is pretty average. It made it difficult to work through different objections. There was more emphasis put on my numbers, rather than for building me up as a good rep. They feed their top reps which is great for them but makes it challenging to make headway throughout a year. Was informed by management they were going to place me in a different department but let me go. Would have been fine if given at least a weeks notice.

      avatar
      HealthPlanOne Response
      1y
      Thank you for sharing your experience and feedback with us. We’re glad to hear that you found the initial Medicare and plan training thorough, but we're sorry that the communication and coaching didn’t meet your expectations. Your feedback about the importance of clear communication, varied coaching approaches, and understanding the challenges faced by reps is invaluable. We appreciate your advice and will work to improve in these areas. If you have any additional insights or suggestions, please feel free to reach out at feedback@hpone.com.
      Viewing 160 - 162 of 677 Reviews
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      Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.