Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Salary is competitive Work from home" ((in 40 reviews)); "Its Remote and good pay" ((in 40 reviews)); "Good training" ((in 37 reviews)); "No Cost Leads and Great Culture" ((in 28 reviews)); "The Human Resource and administrative people are great." ((in 24 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"Low Commission, but guaranteed hourly wage" ((in 24 reviews)); "The salaries and commissions are below average for the industry and some people leave because they can make more money else where." ((in 12 reviews)); "Extreme favoritism." ((in 9 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews)); "I took it to the manager who did absolutely nothing." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Dallas , Houston , Miami , Florida City , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

677 reviews

1.0

Apr 23, 2024

Its a joke

Licensed sales agent

Recommend

CEO approval

Business Outlook

Pros

My direct supervisor and their manager were wonderful.

Cons

My old company was recently acquired by HPO. When we were brought on we were told that our metrics wouldn't be watched too closely until June. They lied! Starting in April they started distributing the calls based on buckets & if you were struggling you were screwed. There was really no time to get use to everything and I was given bottom-of-the-barrel leads. I was expected to sell but was placed on OB only and you can't sell a VM. Upper Management (above the sale manager) is very deceiving and blows a lot of smoke. If you aren't a top agent, they could care less about you.

HealthPlanOne Response

2y

Thank you for sharing your experience with us. We're glad to hear that you had positive interactions with your direct supervisor and their manager. We're sorry to learn about the challenges you faced during the transition period after the company acquisition. Your feedback about the distribution of calls, lead quality, and management deception is noted, and we take it seriously. Improving lead quality and ensuring fair treatment for all employees are some of the highest priorities for us. We appreciate your advice and will work to address these issues to create a better working environment for everyone. If you have any other feedback or suggestions on how we can improve, please email us at feedback@hpone.com. Your insights are invaluable as we strive to make meaningful changes.

2.0

Apr 23, 2024

Rough change from previous company

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

The only pro is that you can choose to make an hourly wage.

Cons

The leads are horrible bait and switch. I constantly received calls about a grocery allowance for seniors. Once I mentioned insurance, the call was usually terminated. If you can’t convert these difficult leads then you will be put on out bound calls only. These are usually answering machines or hang ups.

HealthPlanOne Response

2y

Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the challenges you've faced with the leads provided. We understand that transitioning from a previous company can be difficult, especially when faced with poor quality leads. Your insights are valuable to us, and we're committed to addressing these issues to ensure a better experience for all our employees. If you have any further feedback or would like to continue the conversation on how we can improve, please email us at feedback@hpone.com.

1.0

Apr 22, 2024

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, work from home

Cons

Stressful, unrealistic expectations, not concerned over employees health, 48 hr notice needed for sicks days or you get written up, constant micro managing and critique…perform, perform, perform . I realistic expectations

HealthPlanOne Response

2y

Thank you for taking the time to write a review. We appreciate your acknowledgment of the good pay and the opportunity to work from home. We also understand your concerns about the stress and expectations, as well as the sick day policy. We hear your frustration with the micro-management and pressure to perform, and we want to ensure that all our employees feel supported and valued. We're committed to addressing these concerns to create a healthier and more balanced work environment. If you have any additional feedback or suggestions, please email us at feedback@hpone.com.

Viewing 190 - 192 of 677 Reviews

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United States

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