HealthPlanOne reviews about "supervise"

40% positive business outlook

Reviews by job title

85 reviews
2.0
May 17, 2022

Below average compensation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great if you are new to the Medicare space - supervisors care about agents - they try to make it "family friendly" - support staff and admins are wonderful and work really hard

Cons

- you are not informed of the comp plan/and bonus incentives the last week of training and agents that are experience usually leave - Supervisors don't have any idea of the comp planes either or that is what they say. -

1.0
Nov 11, 2022

No

Recommend
CEO approval
Business Outlook

Pros

You feel really smart when you work here

Cons

Micromanaging Horrible supervisor pay It's shocking this company has been around for this long because no one knew how to sell at this company, the supervisors couldn't manage their agents, and CEO has no idea what he's doing

3.0
Oct 7, 2022

NO work life balance

Recommend
CEO approval
Business Outlook

Pros

Most people are nice, work from home

Cons

no work life balance whatsoever, I quit when my supervisor gave me a hard time about needing time off for surgery when it had already been approved.

4.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Supervisors are very empowering and supportive to their team. A sense of community within the team encourages us to strive high levels.

Cons

The pay is very low, and subject to lose commission if a client cancels in the last minute.

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HealthPlanOne Response
3y
Thank you for taking the time to provide feedback regarding your experience with HealthPlanOne. We value your insight and will share this information with our leadership to assist in our continuous improvement efforts.
3.0
Nov 22, 2022

AEP is Rough

Recommend
CEO approval
Business Outlook

Pros

Great Training, Helpful and Friendly Supervisors, will make sure you're ready for the chaotic AEP Medicare season!

Cons

If you don't convert your calls to sales, you will be fired. But, it's not personal. They don't view you as a person with a family to feed, you're simply a number-a paycheck to them!!

5.0
Oct 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Training, licensing, work schedules and support. Been here since July and they check all the boxes. Especially being family oriented and supportive of the employee's needs. My supervisor in supporting the training and preparation for AEP. I see developmental plans for employees and they promote from within.

Cons

None at this time. The experience to date is like a discovery that there is a company like this one.

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HealthPlanOne Response
3y
Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your complimentary comments and your feedback.
1.0
Jan 4, 2023

TOO much nepotism

Recommend
CEO approval
Business Outlook

Pros

They hire great employees and my supervisor had nice hair.

Cons

too many to list but if you are not of a certain religion you don't move up in the company. If you have a bad week it's hard to crawl out of the hole they put you in for leads. They lie on the internet and say they can give clients things they can't. They do not care about their employees emotional well being.

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HealthPlanOne Response
3y
We appreciate your feedback of your experience with HealthPlanOne, we are sorry you feel this way. We value your insight and would like a more detailed conversation, if you could please reach out to us at: feedback@hpone.com
2.0
Jul 14, 2022

Look Elsewhere

Recommend
CEO approval
Business Outlook

Pros

Remote Flexible hours Promote Agents to Supervisors that are too junior

Cons

Favoritism Unfair treatment amongst your co-workers regarding sales All they care about is numbers not you as a person Unstable income Growing pains as a company; you are always a guinea pig

3.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is a bit more.

Cons

Well, if you can wrangle 10 screens and a crazy long script then it's for you. Supervisors are not experienced. Hence, some are on big power trips. Experiences sales agents have a difficult time with this micro managing. Rules, rules and more rules, contraditions galore.

avatar
HealthPlanOne Response
3y
Thank you for taking the time to provide feedback regarding your experience with HealthPlanOne. We value your insight and will share this information with our leadership to assist in our continuous improvement efforts.
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