HealthStream reviews

3.6

61% would recommend to a friend

(433 total reviews)
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Robert A. Frist Jr.

83% approve of CEO

49% positive business outlook

HealthStream has an employee rating of 3.6 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthStream employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

433 reviews
1.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

- Genuine focus on improving healthcare - Downtown location is nice (parking pass is a nice perk on the weekends) - Casual dress - Collaborative office culture within each department - Flexible work hours - Bobby Frist is genuinely a nice guy. Very well-intentioned. Just wish he was a better CEO.

Cons

- HealthStream is growing too quickly for its own good. The org structure changes once a quarter, people's desk assignments are changed constantly, sales goals and new products are launched without increasing resources to operations to ensure success. There is very little cohesion between departments. - No clear path for advancement. HealthStream seems content to bring in A-level talent, overwork them for two or three years, and replace them, rather than nurturing the employees they have and creating pathways to long term success. Ironic, for a company that sells talent management solutions. - Strong resistance to expanding resources. Profits have more than tripled in the last few years, but staff has barely increased. Everyone is scrambling to keep their head above water. - Most employees believe this job dictates their life. They're forced to work evenings, weekends, vacations, holidays, even all night, because HealthStream has fostered a workaholic environment where employees are expected to be available whenever the company demands. Nearly every one I know says they would be actively looking for a different job, if they had time, but this job dominates their time to the point that job hunting becomes impossible. - Very much an "old boys club". Gendered pay disparities are frequent. Certain ethnicities are frequently paid less, and given less opportunities for advancement as well. - CEO is recklessly loyal to long term employees, even those who no longer make any contribution to the company and hinder progress. - CEO insulates himself from company issues and has very little insight into how disjointed his company is. - Pay is not at industry standard. Most employees transition out of HealthStream to a 20% pay increase. - Benefits are a joke. - Company has a history of acquiring companies to expand its product suites, but fails to integrate those acquisitions at all. The result is four different companies with four different business operations and four different management structures, all attempting to operate as one unit. It's not sustainable.

3.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The work culture is great. This is a very supportive company.

Cons

The investment in their employees is the bare minimum. Just started a tiny match to the 401K this year, poor raises, expensive high deductible insurance, basic dental, no training budget whatsoever. It is weird because you are treated well in the here and now but managers and peers but the same company will not invest in their employees futures.

2.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

smart, friendly people. Products work. I could trust my CEO and my manager to pet-sit my dog.

Cons

company isn't really growing - luck and personal branding play increasing roles in career success. tech stack for selling is dated - the whole company is unprepared for this healthcare recession we are in in 2026. Sales cycles are measured in years, not months. Your success in the first 24 mos depends on how much prospecting the prior employee did-- or luck. This is the rhythm of enterprise but the compensation of SMB.

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HealthStream Response
4mo
Thank you for the feedback. HealthStream has grown from a start-up to a company with over 1,100 team members. We are constantly working to provide new solutions to the healthcare industry and remain committed to growth. We look forward to continued improvement and innovation in the future.
Viewing 61 - 63 of 433 Reviews

Glassdoor has 468 HealthStream reviews submitted anonymously by HealthStream employees. Read employee reviews and ratings on Glassdoor to decide if HealthStream is right for you.