Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Apr 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Members first, employees last. Free coffee/tea, pleasant physical surroundings. Wants to change into something it can't be, classy.. Bonuses for all. Some employees are very committed and others need to be committed.

Cons

Company mission is excellent, execution is poor. No management/leadership training. Expectations unrealistic given the environment .Mandate to change coming from the top is driving many to drink (at work). Senior leaders do not respect one another and often they do not respect the employees.

1.0
Dec 23, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Large company -Multi-cultural -High Pay/ with Annual Bonus -Benefits -Career advancement/growth (if you are a "yes" person, brown-nose or of the "right" ethnicity)

Cons

Having been at HF since 2011 I have been witness to the ever changing environment or as the call it "culture". Up until 2014 culture was an unheard of term. For years I was my VP's beckon call - day in and day out, weekends, holidays and even vacation. From the top the company is poorly managed, whether it be as simple as the hiring process or or new product role out (I have one seen one go smoothly). The individuals responsible for operations or implementation/development are never held accountable, rather front line staff is demonized for the leaderships shortcomings and broken inferior IT systems. This hostile environment is not limited to Managers ( my equals at the time) or Directors, but extends to the COO; whom has made inappropriate comments to me, in front of co-workers, which were demeaning and derogatory---not to mention wrong and inaccurate. Last but certainly not least, the HR Department. During HF's "desire" for culture change, the HR Department transformed by creating HR Business Partners (HRBP). These individuals are the sole link between your work group and HR, in theory GREAT. But not when these individuals are granted unlimited unchecked power. My former groups HRBP actions are/were reprehensible, deceptive, accusatory, intimidating and vengeful. With these traits of the HRBP, in conjunction with my unblemished and exceptional personnel record/ annual reviews this HR "leader" terminated my employment with defaming and unverified accusations; which my superiors could not interject or stop this injustice as "it was out of their hands". In what organization does your Director or VP have no weight or input to this type of situation?

1.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The office building is in a nice neighborhood…which is probably why leaders will threaten you with disciplinary action for not coming in to do work that you could have done at home.

Cons

The amount of cliques and favoritism and gossiping. You would think this is a high school and not a workplace. Truly a terrible place to work if you want to keep your work and private life separate. People will be offended and act like you’re stuck up just because you want to focus on work and not childish shenanigans.

avatar
Healthfirst Response
2y
We are sorry to hear that you had a negative experience during your time at Healthfirst. We strive to provide all our Trailblazers with a positive work environment. We hope you felt comfortable enough to express your concerns during your employment, and we do wish you all the best in your career.
Viewing 25 - 27 of 1,097 Reviews

Glassdoor has 1,178 Healthfirst reviews submitted anonymously by Healthfirst employees. Read employee reviews and ratings on Glassdoor to decide if Healthfirst is right for you.