Does Heart + Paw pay their employees well?

According to anonymously submitted Glassdoor reviews, Heart + Paw employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heart + Paw. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Heart + Paw?

46% of Heart + Paw employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heart + Paw 3.5 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Heart + Paw?

Center Director (6) , Care Coordinator (4) , Center Worker (3) , Front Desk Receptionist (3) , Veterinary Assistant (3) , Pet Stylist (2) , Veterinarian (2) , Veterinary Technician (2)

What are the pros of working at Heart + Paw according to real employee reviews?

"Good Pay and Good Hours" ((in 6 reviews)); "Benefits are great for the most part." ((in 5 reviews)); "Benefits are okay, coworkers are great for the most part, veterinary care is decent" ((in 4 reviews)); "Flexibility with hours/scheduling, good PTO/vacation time, mostly wonderful team members, opportunities for growth (only if you are a good worker)" ((in 4 reviews))

What are the cons of working at Heart + Paw according to real employee reviews?

"Poor management to employee communication." ((in 5 reviews)); "I’m not sure if it was just the doctor at my clinic or heart and paw in general but when there was an opportunity to promote a good employee from within to the clinical manager position she was led on and made to believe that would be her job but she was not told that the whole time the doctor had interviewed outside people and hired someone else instead." ((in 4 reviews)); "Poor leadership" ((in 4 reviews))

What are employees saying about Heart + Paw layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Heart + Paw layoffs and their outlook for job security at Heart + Paw in 2026.

What are the top reviewed Heart + Paw locations?

Philadelphia , Hagerstown , Cherry Hill , Marlton , Warren , King of Prussia , Pittsburgh , Baltimore , Glenn Dale , Phila

Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)

David Lasus

55% approve of CEO

41% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.5

Work/Life balance

3.1

Diversity & inclusion

3.1

Career opportunities

2.7

Culture & values

2.5

Senior management

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

5.0

Nov 9, 2022

Such a great company!

Support center team member

Recommend

CEO approval

Business Outlook

Pros

I would have to say, overall, my experience with Heart+Paw has been incredibly positive. The executive team as well as department heads continue to value my opinions and ideas as we try to grow an ever evolving company!

Cons

None to share at this time.

Heart + Paw Response

3y

We know it is the dedicated people of Heart + Paw that make all the difference in what we do. We strive to cultivate an environment of support where each member of the team feels seen and appreciated for all they bring to the table. We value the opinions and unique perspective each individual has to offer, and we believe we're better when we lean on and learn from one another. It's great to hear this has been your experience with us and we encourage you to continue sharing your ideas! We're so happy to have you on the team and hope you'll continue to grow with us for many years to come!

5.0

Nov 9, 2022

Great Place to Work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company is really trying to do something better in the veterinary space in order to improve the lives of the veterinary professionals. I feel like my experience in the industry matters and my voice is important. The environment is open and collaborative from the clinics to the support center.

Cons

Employee benefits on veterinary care could be better.

Heart + Paw Response

3y

At Heart + Paw we value the diverse experience and skillset that each individual brings to our team. A progressive modern approach to pet care coupled with our talented compassionate team members truly make Heart + Paw a special place to work and serve our clients and their pets. Thank you for sharing your thoughts on employee veterinary care benefits as we are always open to hearing suggestions on how to make this an even better place to work and grow your career. We appreciate the positivity and energy you bring to our organization and thank you for your continued efforts!

5.0

Oct 28, 2022

Supportive environment with growth opportunities!

Business development associate

Recommend

CEO approval

Business Outlook

Pros

I love working here. It's great to work somewhere where your manager wants you to succeed, and the environment is supportive, curious, and open-minded. Very supportive leaders and team who are smart and eager to collaborate.

Cons

Frequent changes in strategy, but this is normal with any fast-growing company. It is a great environment to learn and discover new opportunities for growth.

Heart + Paw Response

3y

Thank you for taking the time to share your positive experience at Heart + Paw with us! It is exciting to hear that you enjoy the work environment and your team. We are proud of the dynamic and open environment that our supportive team members, like yourself, have created. Your hard work and dedication is appreciated, and we are grateful to have you as part of our team here at Heart + Paw.

Viewing 31 - 33 of 63 Reviews

Jobs at Heart + Paw

Dog Daycare Specialist

Veterinary Receptionist

Veterinary Receptionist

Doggy Daycare + Boarding

Veterinary Receptionist

Heart + Paw

Heart + Paw reviews

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Such a great company!

Great Place to Work!

Supportive environment with growth opportunities!

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