Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)
avatar

David Lasus

55% approve of CEO

41% positive business outlook

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

63 reviews
5.0
Jan 31, 2023

Great Place to Grow

Recommend
CEO approval
Business Outlook

Pros

Heart + Paw has veterinary-led operations. This means you're not discussing your medicine with a leader lacks medical perspective. A high level of analysis and nuance are part of all of our decision making. Doctors and hospital leaders get to have informed conversations with true colleagues (i.e. another doctor) about how to meet hospital, personal, and professional goals through sustainable, quality medicine/care. There is a lot of freedom of daily practice as long as it fits within the filters of our corporate values (transparent, collaborative, trusting, empathetic, attentive) and quality medical practice. In addition, there is a definite respect for and focus on work-life rhythm as well as personal and team well-being. There is no perfect employer, and this is a great group of people who truly care for their teams and the future of the veterinary profession. I have previously recommended that personal friends and colleagues join us. I will continue to do so. This is a great place to work!

Cons

Like any practice, we're not perfect. Still, we are a good example of a commitment to continuous improvement. Change can sometimes be uncomfortable for people. While we do have corporate practices and policies, rigid structure is minimal. Some may not be comfortable with the degree of freedom this presents. In addition, we recently went through a strategy change. This resulted in a corporate restructuring and the loss of a handful of valued support-center colleagues. I recognize that this transition was necessary and responsibly done. That change and resulting restructuring was admittedly uncomfortable and/or disconcerting for some.

1.0
Nov 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Full time work available and generally fun coworkers

Cons

poor management, employees are overworked to the point of underperformance affecting their peers.

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Heart + Paw Response
3y
We appreciate you taking the time to share your feedback and concerns with us. We strive to embrace an open environment where leadership encourages you to take time off when you need it, so it saddens us to hear you feel you did not receive this level of support. We ask that anyone with similar concerns reach out to Human Resources so those concerns can be heard and addressed. Thank you for bringing your concerns to our attention so that we can make improvements. ​
5.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a veterinary based corporation. Most others are not! So when the policies trickle down you don't have to say," Do they even know what we do here?" They will always help out when needed more like family then a cold" that's not our policy." response. Very Happy here.

Cons

Our higher-ups come to visit, and we love that. But would like to have MORE of those visits.

Viewing 28 - 30 of 63 Reviews

Glassdoor has 65 Heart + Paw reviews submitted anonymously by Heart + Paw employees. Read employee reviews and ratings on Glassdoor to decide if Heart + Paw is right for you.