Heart + Paw reviews

3.0

46% would recommend to a friend

(63 total reviews)
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David Lasus

55% approve of CEO

41% positive business outlook

Heart + Paw has an employee rating of 3.0 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Heart + Paw employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

63 reviews
5.0
Sep 17, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great culture, opportunities for advancement, team member benefits

Cons

Short staffing without additional support

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Heart + Paw Response
8mo
Thank you for taking the time to share your positive experience and for your continued commitment to Heart Paw. We’re delighted to hear that you value our culture, opportunities for advancement, and team member benefits. Creating an environment where our team members can thrive both personally and professionally is a top priority for us. We also appreciate your thoughtful feedback regarding staffing and resource support. We understand the challenges that can arise during periods of short staffing and are continually exploring ways to strengthen support systems across our centers, including considering relief options when needed. Your insights are invaluable in helping us improve and continue building a workplace we can all be proud of. Thank you again for your dedication and for being an important part of the Heart Paw family.
4.0
Sep 8, 2025

Supportive, cheerful community

Recommend
CEO approval
Business Outlook

Pros

Very supportive of doctors. Inclusive community that is very accepting of ALL types of diversity (LGBTQ+), neurodiverse, etc. Excellent compensation packages

Cons

Nothing terrible. There's the minor things that come with any buisness today (i.e. lots of tech, everything is over email, which is annoying when you just want to pick up a phone and call someone). I might just be an old fuddy duddy. Probably not an issue for most of the younger generations. I will say that the put in extra effort to help the older generations with learing the software, etc.

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Heart + Paw Response
8mo
Thank you for taking the time to share your experience and for your continued commitment to Heart Paw. We’re so glad to hear that you’ve found our community to be supportive, inclusive, and empowering and that our efforts to provide strong doctor support and competitive compensation are making a difference. We also appreciate your thoughtful feedback regarding communication and technology. We understand that the pace of digital tools can feel different for everyone, and we’re committed to supporting all team members with training and resources to make day-to-day operations as smooth as possible. Your insights are invaluable in helping us continue to grow and refine the Heart Paw experience for every team member. Thank you again for your dedication and for being an important part of our community.
5.0
Aug 29, 2025

Supportive team, growth-focused company, and leadership that listens

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Awesome coworkers who truly care about your success and work-life balance -Leadership is open, approachable, and actively listens to feedback -Transparent and honest communication when implementing new systems -Genuine focus on improving workflows for team members, clients, and their pets -Company is growing and constantly looking for ways to improve I’ve always looked for a company that provides the creative freedom, support, and autonomy that Heart + Paw affords me to support our teams. I don't believe in “unicorn practices,” but there are good people at Heart + Paw that work hard every day to create a place where you can make a difference doing what you love.

Cons

-Rapid growth means frequent system and process changes -If you’re not flexible or open to change it could make implementing new systems challenging for you.

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Heart + Paw Response
8mo
Thank you for taking the time to share such a thoughtful and positive review. We’re thrilled to hear that you feel supported by your team and value the openness, transparency, and collaborative spirit that we strive to cultivate across Heart Paw. Creating an environment where team members feel empowered, heard, and inspired to grow is at the heart of who we are. We also appreciate your insight regarding growth and change. As we continue to evolve and expand, we recognize that frequent updates to systems and processes can present challenges, and we remain committed to providing the communication and support needed to make these transitions as smooth as possible. Your feedback and dedication help us continue building a company where passionate people can thrive while making a meaningful difference for pets, their families, and each other. Thank you for being an important part of the Heart Paw family.
Viewing 4 - 6 of 63 Reviews

Glassdoor has 65 Heart + Paw reviews submitted anonymously by Heart + Paw employees. Read employee reviews and ratings on Glassdoor to decide if Heart + Paw is right for you.