HelloFresh reviews

3.3

53% would recommend to a friend

(3,173 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 26, 2022

Fast-Paced Environment with Learning Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For corporate positions: - Pay & Benefits are decent; PTO, not so much, but the employee discount is actually really great - Good place to start your career (emphasis on start); a lot of opportunities to expand your skillset - Big-name brand looks great on a resume - You'll meet some really nice people along the way *Pay attention to the 3-star and below reviews* Working corporate at HelloFresh is not bad, but it's also not great. If you are interested in gaining a lot of experience within a short amount of time & are OK with dedicating your life to your career then this company would be a fit. I personally wouldn't consider HelloFresh a place to stay for a long period of time - get the experience & then find a better place.

Cons

Hopefully, you land on a team where senior management treats you like a person & not a workhorse but here are some things to consider based on my experience (NY office): - Work/Life Balance: depending on the department you're in, expect burnout within a couple of months. PTO is available (if you've accrued enough time), but it's the typical situation of 'having a lot of work, but we're short-staffed and no one else can cover, so I'll take PTO knowing I'll still have to work during my time off.' - Short-staffed: Part of the long hours is due to several departments experiencing turnover. It might be different now, but during my time each team was dealing with this. - Ego-Driven: HelloFresh's culture emphasizes an "ego-less" environment, but maybe these values are not meant to be applied to senior management. - Company Culture: HelloFresh is a very large brand so cultivating a company culture that expands across all offices is going to be difficult, but the culture at the NY office is very much "grind culture" & "bro culture" (but again, this likely depends on the team you join.) - The success of HelloFresh would be nothing without all of the hard work from the warehouse employees. Witnessing a company go through the motions of union-busting practices was extremely offputting & actually pretty depressing.

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HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
Sep 18, 2020

Avoid - This place is a mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a great discount on the subscription and the opportunity to learn about a DTC brand. If you're young and want to work with other young people, you might enjoy it - for a little while.

Cons

HelloFresh USA has one of the worst company cultures I've ever seen. Extremely inexperienced people in senior roles. Lacks diversity at the top and has for years. Anyone who joins the company who has talent, a wealth of knowledge or years of experience either leaves voluntarily or is let go. It's a revolving door and for good reason. HR seems more interested in keeping their jobs than actually making the changes they need to ensure good people stay. They make a lot of false promises. There are plenty of great tech companies out there that are run by smart, professionals. This isn't one of them. Before taking a job here, do your homework and ask a few recruiters... they've heard about this place.

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HelloFresh Response
5y
Thank you for taking the time to provide feedback. We’re happy to hear that you are taking advantage of our great discount but understand that we do have opportunities to improve your experience at HelloFresh. In addition to hiring a head of DE&I, we’ve built external partnerships with subject matter experts to ensure that we are hiring diverse talent while also building a safe and inclusive environment for employees to thrive and be heard. We know this will take time but we are committed to ensuring that employees feel represented (at all levels) and that they have the ability to share their expertise with others. If you’re comfortable, we encourage you to share this feedback with your HR Business Partner.
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Glassdoor has 3,999 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.