Does Help at Home pay their employees well?

According to anonymously submitted Glassdoor reviews, Help at Home employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Help at Home. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Help at Home?

57% of Help at Home employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Help at Home 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Help at Home?

Home Health Aide (76) , Home Care Aide (25) , In Home Caregiver (25) , Direct Support Professional (DSP) (23) , Home Health Caregiver (14) , Branch Manager (10) , Case Manager (10) , DSP (10) , Certified Nursing Assistant CNA (9) , Registered Nurse (9) , Care Giver (8) , Caregiver (8) , Manager (8) , Patient Care Assistant (PCA) (8) , Personal Care Assistant (8)

What are the pros of working at Help at Home according to real employee reviews?

"Flexible hours and able to change them" ((in 30 reviews)); "You can pick up shifts and the people are great." ((in 23 reviews)); "Very flexible schedules." ((in 19 reviews)); "Benefits flexibility was good to me" ((in 14 reviews)); "Good benefits and flexible schedule" ((in 12 reviews))

What are the cons of working at Help at Home according to real employee reviews?

"Low pay and its been 10 months and my 50 cent pay raise and backpay have not been processed." ((in 55 reviews)); "The Branch manager seem uneducated and talks like an idiot, supervisors have bad attitudes." ((in 17 reviews)); "Upper Management and Corporate has very little" ((in 14 reviews)); "There is no communication when things change at the company" ((in 10 reviews)); "Not paid for training." ((in 9 reviews))

What are employees saying about Help at Home layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Help at Home layoffs and their outlook for job security at Help at Home in 2026.

What are the top reviewed Help at Home locations?

Chicago , Indianapolis , Peoria , South Bend , Pittsburgh , Oak Forest , Springfield , Schererville , Bloomington , Valparaiso , Philadelphia , Springfield , Seymour , Skokie , Rockford , Jackson , Muncie , Homewood , Mount Vernon , Wood River , Saint Louis , Hattiesburg , Fort Wayne , Logansport , Michigan City , Horsham , Atlanta , Savannah , Fairfield , Carbondale

Help at Home reviews

3.4

57% would recommend to a friend

(693 total reviews)

Chris Hocevar

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Help at Home has an employee rating of 3.4 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Help at Home employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

693 reviews

1.0

May 13, 2021

Worst Experience Ever

Residential director

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Decent Salary Location

Cons

Toxic Environment!! Profits off of the pain of the clients! Gets client with the most severe mental illnesses to get the highest return to purchase property with their social security. Worst management ever. High school environment. Extremely high turnover. Misuses clients money. Does not provide good services to the client. Manipulates laws to abuse clients resources and to cover up abuses of clients. On call 24 hours a day and there were always fires to be put out. When calculating the salary divide it by 14 hour work days. Clients constantly eloped because the place felt like a prison.

Help at Home Response

4y

Thank you for your review. At Help at Home, we strive to create a healthy work-life and provide support to our clients, and we are truly sorry that your experience was different. If you have any questions or other feedback, please reach out to info@helpathome.com.

3.0

Apr 23, 2021

Not great

Direct care staff

Recommend

CEO approval

Business Outlook

Pros

Working with the families was great. Taking care of and getting to know the people was lovely.

Cons

Got almost no hours and very little pay for the work I did. It was pretty demanding work as well, so I felt like I was doing so much for so little appreciation. One of my clients felt as if I should be deep cleaning her house every day, when we were specifically told that wasn’t our job, light cleaning only, and she requested a new home help aid, so I lost all my hours with her after being in her home daily and helping her with so much. After that, I was working like, 10 hours a week max because clients are only allowed so many hours of care and I was starving to death. Barely able to take care of myself while trying to help take care of other people as well is not at all ideal. I also had to wait several weeks after being hired before they gave me any hours at all to begin with.

Help at Home Response

4y

Thank you for your review, it is always fantastic to hear such great feedback about working with our clients. I am sorry to hear you had a negative experience. Help at home works hard to meet or exceed industry standards for compensation and it is something that is reviewed regularly but also depends on Medicaid reimbursement rates. In areas where our wages aren’t as high as we would like, we try to offer additional benefits like greater flexibility or paid time off. We appreciate your comment and if you have any additional feedback please email us at info@helpathome.com.

5.0

Apr 7, 2021

Great place to work

Case manager

Recommend

CEO approval

Business Outlook

Pros

weekly pay, great team members in branch office

Cons

corporate can be very unaware of things going on within branch locations

Viewing 118 - 120 of 693 Reviews

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Jobs at Help at Home

Client Service Supervisor

Bilingual Client Service Representative (Spanish/English)

Client Service Supervisor

Sr. Procurement Specialist

RCM Manager, Cash Application

Help at Home

Help at Home reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Worst Experience Ever

Not great

Great place to work

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Jobs at Help at Home