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Herc Rentals

Engaged Employer

Herc Rentals reviews about "training"

66% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.3

Senior management

Ratings by demographic groups

Reviews by job title

66 reviews
1.0
Mar 12, 2024

A Toxic and Hostile Working Environment

Senior sales and operations coordinator
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there are no pros other than compensation to working at Herc Rentals in Tupelo Mississippi.

Cons

Micromanagement from a new manager who's never had a management role or any training Daily harassment from co workers Bullying- constant bullying from management Poor Communication- lack of open transparent communication. Management has a group chat with his buddies within the team. Favoritism- Management would show favoritism to his buddies within the team for promotions, assignments and recognition to higher ups. Lack of Career Development Opportunities - This is most important! As mentioned with favoritism, Management will only promote and recognize his buddies leaving others in the dark. Resistance to change - Management is not open to any ideas from team.

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Herc Rentals Response
2y
Thank you for taking the time to share your feedback with us. We strive to create a positive working environment for all Team Herc members and regret that our efforts don’t align with your experience. Harassment, bullying, poor communication, and favoritism have no place in our workplace. We encourage you to speak to your HR representative to discuss your experience further. You can also contact me directly. We appreciate your candid feedback and hope that you will consider giving us another chance to demonstrate our commitment to creating a positive and supportive work environment. Michael.Nastri@hercrentals.com
3.0
Apr 30, 2025

No Complaints -Fair

Senior sales coordinator
Recommend
CEO approval
Business Outlook

Pros

Schedule -they worked with me with schedule that works for me and my family needs. We're helpful with my training progress to achieve job status goal.

Cons

Worker accountability. Limitations with advancement and procedures.

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Herc Rentals Response
1y
Thank you for sharing your experience as a Senior Sales Coordinator at Herc Rentals. We're glad our flexible scheduling and training support benefit you and your family. It's important that our employees feel supported in achieving their goals. We appreciate your feedback on worker accountability and advancement limitations. We continually strive to improve these areas, and your insights help us focus our efforts. If you would like to discuss this further, please email me at Michael.nastri@hercrentals.com
5.0
Feb 18, 2025

Mechanic

Mechanic
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for good Managers

Cons

They offer no Training on the new equipment they get.

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Herc Rentals Response
1y
We truly appreciate your feedback and your long-term commitment! It’s wonderful to know that you hold our company and management in such high regard. We recognize the importance of training on the new equipment and value your thoughts and suggestions. We work closely with our vendors to provide the best training available. Feel free to email me at michael.nastri@hercrentals.com to chat more about it.
4.0
May 8, 2024

Fun

Costumer service
Recommend
CEO approval
Business Outlook

Pros

Pay coworker hours and benefits

Cons

Not enough hours. And bad training

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Herc Rentals Response
2y
Thank you for sharing your feedback. We’re glad to hear your overall experience with competitive compensation, comprehensive benefits, and working with your team was positive. Providing relevant and exceptional training is key to helping employees grow and develop in their careers. We’re proud to offer hands-on and classroom-style training both virtually and in person, but we welcome specific suggestions for improvement. Please feel free to reach out directly or contact HR to help us identify ways we can improve. We wish you all the best in your future endeavors! Michael.Nastri@hercrentals.com
5.0
Jan 9, 2025

Great Company

Accounts receivable supervisor
Recommend
CEO approval
Business Outlook

Pros

Team Environment, Collaboration, Great Co-workers

Cons

Some Favortism from prior managers. Better Leadership training for Supervisors and Managers

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Herc Rentals Response
1y
Thank you for your feedback and your many years of service! We’re glad you enjoyed the team environment. We are sorry to see you go and wish you the best of luck in your future endeavors. Michael.nastri@hercrentals.com
5.0
Mar 11, 2025

Great place to work

Pro sales associate
Recommend
CEO approval
Business Outlook

Pros

Great training, amazing people to work with, great experience with skills applicable to about any other industry

Cons

Long, busy hours. Stressful at times. Nothing crazy though.

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Herc Rentals Response
1y
Thank you for your five-star review! Our ProSales Associate training, along with the Black Gold Academy, is a top-tier program refined over many years to guarantee its effectiveness. It seems you successfully built transferrable skills and made the most of the training. Like any fast-paced job, branch locations can get busy assisting customers and juggling multiple tasks, but we promote saying “yes” at every possible opportunity. I am open to discussing any ideas to make Herc Rentals even better. Please email me at michael.nastri@hercrentals.com
5.0
Apr 16, 2025

Good company, meaningful work, challenging targets

Sales representative
Recommend
CEO approval
Business Outlook

Pros

Good company Good support for the sales team. Regular training and good camaraderie amongst the team.

Cons

Sales roles can be competitive.

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Herc Rentals Response
1y
Thank you for your 5-star review and for being a committed Herc employee! Building camaraderie is crucial in fostering a positive and supportive work environment across the branches. We understand that sales roles can be competitive, which is why we provide outstanding benefits for our employees, including uncapped commissions for our sales-focused employees.
3.0
Nov 11, 2024

Culture

Pro sales associate
Recommend
CEO approval
Business Outlook

Pros

- Good starting pay for entry level position - Black and Gold sales training program is beneficial - certified on heavy equipment

Cons

- Culture is not great - Branch managers are tough to get along with - promises of promotion are not kept after your first year

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Herc Rentals Response
1y
Thank you for sharing your detailed feedback. We're glad to hear that you appreciate the starting pay, training program, and certification opportunities. We take your concerns about the company culture, management interactions, and promotion promises very seriously. Your advice on transparency is valuable, and we'll work on improving these areas. If you'd like to discuss your experience further, please feel free to reach out. Your insights are important to us. Michael.Nastri@hercrentals.com
3.0
Dec 8, 2024

Meh

Senior coordinator
Recommend
CEO approval
Business Outlook

Pros

Good benefits and 401k match

Cons

Im not sure if this is for every branch but the one that I worked at was understaffed always. Did not receive proper training for working with heavy machinery, which you will, because there seems to be no true order. Things were always hectic and sort of just roll with the punches.

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Herc Rentals Response
1y
Thank you for taking the time to leave a review. All our senior coordinators must undergo extensive training, including earning several certifications within Herc Rental’s learning system, starting with onboarding. If you did not have the opportunity to participate, please reach out with your concerns. We take learning, development, and career growth with great pride at Herc Rentals. michael.nastri@hercrentals.com
4.0
Aug 6, 2024

Solid Place

Branch manager
Recommend
CEO approval
Business Outlook

Pros

Employees, flexibility, opportunities, benefits, good equipment

Cons

Training, pay range, facilties, work life balance

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Herc Rentals Response
1y
Thank you for your review! I wholeheartedly agree that our employees are one of the greatest strengths of Herc Rentals. Addressing your concern about training, we offer a comprehensive range of programs at all levels to support our team members’ growth and readiness for new opportunities. I’d be delighted to discuss these options with you and your team. Personal growth is key to our team’s success in seizing the opportunities you mentioned. Please let me know if you’d like to set up a time to chat. Michael.Nastri@hercrentals.com
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