Hmm, where to start??? Sales management is horrible. It's nearly impossible to move up in this company unless you know someone. People are promoted to sales management based on how much they kiss up and who they're sleeping with. Ability to lead and support is not only not required it actually appears to be discouraged. They tear down their sales reps, making them feel incompetant and like 5 year old children. The higher-ups make up ridiculous rules and policies that make getting things done efficiently and correctly nearly impossible. They won't hire cleaning crews for their sales offices, instead leaving it on the shoulders of an over-worked administrative assistant that's forced to wear a suit to work while he/she scrubs floors, desks, bathrooms and all kinds of disgusting things. The result is the offices being dirty since so many people making a mess is naturally too much for one person to handle considering they're not a janitor. New sales leads are given to the managers favorites rather than distributed fairly, lay offs in sales offices are done on a personal level, not based on job performance or time with the company. Managers call customers to verify that sales reps actually met with them resulting in customers doubting the integrity of their rep, without having any reason to distrust the employee. Customer service, billing and collections don't want to do their job and tell all customers to direct their questions and issues to the sales reps or the administrative assistant, (No matter what the problem is) who have to go back to those departments for resolutions 99% of the time anyway since we aren't allowed to do any of that (Policies that make everything impossible). A telephone sales team has free reign over the entire country and is allowed to sweep in and sell products to customers that already have a rep and take the commision. Basically it's a big mess.