Highgate reviews

3.6

61% would recommend to a friend

(853 total reviews)
avatar

Arash Azarbarzin

58% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

853 reviews
5.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, Competitive Pay, Room for advancement, and an amazing HR Community!! I was blessed to have the opportunity to work with Highgate for five years and was treated with the upmost respect by all leaders in the organization, especially Geri Williams-Fitts and her remarkable Corporate HR team. The fact that I have left the company several weeks ago and Geri still takes the time to call and wish me well truly says wonders about their leadership and direction the company is going!

Cons

Every company has it's faults especially during a period of expansion, but the fact that Highgate Hotels acknowledges their mistakes and acts quickly for the benefit of the associates is what truy makes a company great. I myself have made mistakes during my tenure with Highgate and they didn't treat me any differently whatsoever. So I would say give them an opportunity to grow because they are definitely improving in all aspects of the organization.

1.0
Aug 5, 2016

Terrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

concerned with growth, they did a lot of events, had some employee incentives, did a lot of in house employee events.

Cons

Very bad communication, poor management team, passive aggressive people, if you don't socialize you were hurt for it, talking is always better than working, over worked employees, mgmt would need to put in 12 hours daily other wise you would be looked down upon. mgmt team is too young to be running a hotel. they would talk behind your back and log everything while smiling to your face. other departments would interfere with other departments.

2.0
Jul 25, 2016

The Pig is Allergic to Lipstick

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Line staff longevity Management team attempting to create a "next level" environment within limitations given Decent benefits , Opportunity to be a part of new openings "task force" teams

Cons

EXTREME Micro-management with no breathing room between owners & Highgate Mgm't teams. Pass one sides' audit & flunk the other Outsourced certain departments to 3rd party off property companies, with no industry experience Hotel was sub-divided to create a smaller boutique division, not enough manpower to cover needs of all guests later in the day

Viewing 790 - 792 of 853 Reviews

Glassdoor has 895 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.