Highgate reviews

3.6

61% would recommend to a friend

(853 total reviews)
avatar

Arash Azarbarzin

58% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

853 reviews
2.0
Mar 6, 2025

Front desk

Recommend
CEO approval
Business Outlook

Pros

Housing is available for workers and are housed in the hotel. Reasonably priced and the rooms are better than other seasonal jobs.

Cons

Direct management of the front desk barely does their job without giving attitude to staff or making snide comments about how their staff works. They make it almost impossible to want to stay or to continue working for this hotel.

5.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

With 21 years in the hospitality industry, I can honestly say my (2 years and counting) experience with Highgate Hotels has been nothing but positive. The leadership here is strong, and I have a lot of confidence in my direct managers—they know their stuff and truly care about the work they do. There’s a solid structure in place, and it makes a big difference in how smoothly things run. The CEO Arash is also phenomenal. He’s charismatic and really committed to advancing DEI initiatives, which is impressive, especially in today’s climate. As a member of a minority community myself, it’s great to see a company that not only focuses on business success but also places high value on inclusivity and growth. If you’re looking for a place where leadership is engaged and employees are valued, Highgate is a great company to be a part of!

Cons

During peak periods, the workload can get intense, impacting work-life balance. But this is job specific, not a con against the company.

Viewing 94 - 96 of 853 Reviews

Glassdoor has 895 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.