Is Hilti North America a good company to work for?

Hilti North America has an overall rating of 3.6 out of 5, based on over 1,973 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 61% of employees would recommend working at Hilti North America to a friend and 54% have a positive outlook for the business. The best reviews about Hilti North America have been left by employees working as Director , Solutions Consultant and Field Engineer .

Does Hilti North America pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilti North America employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Hilti North America. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Hilti North America?

61% of Hilti North America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilti North America 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hilti North America?

Account Manager (572) , Regional Sales Manager (47) , Field Engineer (37) , Account Manager III (34) , Regional Manager (34) , Sales Representative (29) , Inside Sales Representative (27) , Senior Account Manager (20) , Director (19) , Product Manager (18) , Inside Sales Specialist (14) , Manager (14) , Sales (14) , Account Manager II (13) , Hilti Store Representative (13)

What are the pros of working at Hilti North America according to real employee reviews?

"Great benefits and very flexible overall" ((in 210 reviews)); "Met some great people (customers and team)" ((in 134 reviews)); "Great work life balance and a company vehicle." ((in 132 reviews)); "Training is great." ((in 96 reviews)); "Company culture is great and all levels of the company are considered with annual company evaluations completed by employees" ((in 44 reviews))

What are the cons of working at Hilti North America according to real employee reviews?

"Micro management and hard to advance." ((in 89 reviews)); "low pay and ability to develop within the company" ((in 82 reviews)); "Managers have condoned / turned a blind eye on reps stealing sales credits from other reps." ((in 47 reviews)); "Low salary vs market levels" ((in 37 reviews)); "Sometimes dont see other account managers for days, first year with training and territory is a bit overwhelming" ((in 37 reviews))

What are employees saying about Hilti North America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilti North America layoffs and their outlook for job security at Hilti North America in 2026.

What are the top reviewed Hilti North America locations?

Tulsa , Plano , Dallas , New York , Boston , Los Angeles , Houston , Chicago , Washington , Atlanta , San Francisco , Denver , Minneapolis , Seattle , Irving , Philadelphia , Baltimore , Nashville , Indianapolis , Kansas City , Phoenix , Honolulu , Columbus , San Diego , Grand Rapids , Austin , San Jose , Portland , Bethesda , Tampa

Hilti North America reviews

3.6

61% would recommend to a friend

(1,841 total reviews)

Mike McGowan

52% approve of CEO

54% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.7

Culture & values

3.5

Career opportunities

3.4

Compensation and benefits

3.0

Senior management

Hilti North America has an employee rating of 3.6 out of 5 stars, based on 1,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilti North America employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 10, 2025

MICRO MANAGEMENT & TERRIBLE LEADERSHIP

Account manager

Recommend

CEO approval

Business Outlook

Pros

-company vehicle, cell phone and computer -time off and good work/life balance -flexibility on how you structure your day

Cons

Since starting with the company 15 years ago it has completely changed and not in a good way. I totally get that things need to change in order for a company to grow but not in the way that hilti has changed over my time here. As a direct result of all the changes Hilti has lost some of their best people in the process. These former employees not only served as great resources for knowledge about products but also how to tackle a typical day in the field or advice for that tough customer that you are struggling to connect with. They would rather hire young kids out of college with zero sales experience and pay them much less than the tenured employee who they have replaced. The micro management was also a direct result of those hires and their accusation of salesforce. I went from having one-two face to face meetings with my team per year to one every month on top of the kick off meetings and other required face to face meetings that pop up regularly. I also meet with my team every other week virtually for an hour, which again never happened before and is just a waste of everyone’s time. The icing on top are the new role play sales competitions they force us to participate in that happen twice a year, for now at least. Taking a account manager out of the field to play make believe at the end of the quarter is not the best use of my time. I can see how it might benefit others but for a top level account manager my peers and I should be exempt from even participating. If I started with this company today I would see it as a stepping stone for my next job not a job that I’m going to retire at. They like to say their pay structure and benefits are competitive but I believe we are at the bottom of the barrel. Merit increases happen once a year and are never higher than 5%, that 5% is only given if you actually hit all of the metrics they lay out if you don’t it’s more like 1-2%. I can keep going but just like the geos(global employee opinion survey) it doesn’t matter what I write no one is going to listen they only pretend to care. So if you are looking for a real career and the chance to make 200k plus per year look elsewhere.

Hilti North America Response

12mo

Thank you for your feedback. We’re sorry to hear about your experience and appreciate your long tenure with Hilti. Your insights are valuable, and we take them seriously as we continue to evolve and improve. If you're open to it, we’d welcome a direct conversation with your HR partner to better understand your concerns.

2.0

Nov 20, 2024

Hilti North America is Not in a Good Place Right Now

Account manager

Recommend

CEO approval

Business Outlook

Pros

-Some of the greatest people you will meet. -Most employees, especially Account Managers, are incredibly knowledgeable, passionate and will teach you everything they can. -The products are of extremely high quality and can actually make a difference.

Cons

This company is lost and is taking it out on their work force. Relationship building used to be a foundation of Hilti. Now, management only cares about Salesforce.com usage even about sales dollars at times and does not care about making things right with customers. Our employee survey, called GEOS, we took this year was the absolute worst I have every seen in my 10 years with this company by a huge margin. No one internally has any faith that management will do anything about it. Training also used to be very hands on and taught a lot about jobsites, but now new hires are being incorrectly told that jobsites are not important and teaches very little about the tools you must know.

Hilti North America Response

1y

Thank you for leaving us this feedback. I can assure you, as with every year, regardless of whether our GEOS results are good or bad, all teams around the organization are working hard to formulate action plans at an individual team and regional team level. We communicate our action plan and what we're doing to address these issues - and this year will be no different. Keep an eye out on our REDi platform as we begin to communicate how plan to address the key points we learned from the survey. Thank you for leaving us a review!

3.0

Aug 1, 2024

Good Products but Strategy is Inconsistent and Frustrating

Account manager

Recommend

CEO approval

Business Outlook

Pros

Strong product line and solutions offering; hires good people; benefits are fair for the most part;

Cons

Hilti has set out to diversify and become a construction technology company through software and solutions. However, current product offerings that made it possible for Hilti to reach this point are becoming neglected from a corporate and executive standpoint. Micromanagement has become the norm and Salesforce is starting to become weaponized opposed to a tool. Hilti knows where it wants to go, but the execution and shifting priorities are making it difficult for professionals in the field to buy in and believe they'll be adequately rewarded for the change. The combination of these negatives will cause dedicated employees to start looking elsewhere and finding different jobs where that may have been unthinkable 3 or 4 years ago.

Hilti North America Response

1y

Thank you for the review. We appreciate your feedback and we are planning to share your comments with the upper management team. We highly encourage you to have an honest conversation with your manager to help find a solution. Thank you for your continued support to the organization.

Viewing 13 - 15 of 1,841 Reviews