Hilti North America reviews

Hilti is a Germanic company and that culture permeates the whole organization. The company is metrics based to a fault. Currently the standards for being considered for advancement are nearly impossible to achieve. While Hilti makes the best products, they get schooled by other companies that attack the market by giving the customer exactly what they want, whether it is crap or not. Hilti approaches the market by making a product and then explaining to the customer why that is what they want. One of the biggest issues that sales people face are the grey areas between who receives credit for sales. There is supposedly a culture of trust and team work, but in reality Account Managers generally look out for themselves, and there is an environment of distrust. People are constantly tracking orders in order to catch other AMs that have inappropriately split orders and there is little or nothing done when people are caught. Sales targets constantly change and there is a new focus each month that distracts from people going out and selling. Compensation is average. The biggest issues currently are that there are basically 2 pay grades for AMs. Large metro area, and rural areas. You will get the same salary in Dallas, San Francisco or Atlanta. In addition, there are huge inconsistencies in how much AMs get paid, even in the same city, and the differences have nothing to do with the size of the territory.

- Senior Management is completely out of touch with the market and with their people. There are a bunch of "yes" men in Senior Management DM level and above that seem to have no greater goal in life than to stroke the ego of the CEO - Communication throughout the organization is lousy - It is a very political environment i.e. you will not be promoted on merit but rather on who likes you higher up - Constantly reinventing the wheel and changing without rhyme or reason - Lack of Diversity - Not much appreciation for the hard work of their employees (and very little work/life balance)