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Home Team Pest Defense

Part of Rollins

Engaged Employer

Home Team Pest Defense reviews

4.0

75% would recommend to a friend

(519 total reviews)
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Brady Camp

95% approve of CEO

85% positive business outlook

Home Team Pest Defense has an employee rating of 4.0 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

519 reviews
1.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Vacation time and sometimes they bring donuts, company parties. Trying to meet 20 word minimum... not enough pros to qualify.

Cons

Work environment was very, VERY hostile. The sales team will fight amongst each other over who is the rightful owner to a single %5 commission that two people have somehow “touched” within the allotted time to garner the commission. You’ll make a little money when you first start, but leads dry up quickly, especially when other employees poach your leads and sometimes your territory. No room for advancement- don’t let them lie to you and say there is!! If you have a problem, Management doesn’t exactly keep it confidential. Sales goals will become unattainable so you can never reach your “bonus” and management can always keep a target on your back when you don’t meet your goal (you can start as low as 16k per month for a goal you have to meet. I’ve seen them as high as 50k per month!! Impossible!!!!). If you don’t meet your goal, you can be verbally warned or written up until you’re let go. Management will also raise your goal until you cannot attain it anymore and then scorn you for “not trying hard enough”. If you don’t make the amount of “door knocks” or phone calls you are supposed to, they have a special chart they made for Microsoft excel that will add the remainder you didn’t get to into your next day of work, so if you needed to knock on 60 doors per day and one day you only knocked on 30 doors because you were talking to customers, guess how many you have to knock on the next work day? 90! AND they’ll still want you to talk to a certain amount of live people as well as making follow up phone calls and appointments from your car. You have the disadvantage to get so far behind that you would just have to find another job. You are expected to work 2 Saturday’s a month to make up for days where you didn’t have as many contacts or couldn’t finish them all/you fell behind (and while you’re out sick or on vacation, those days you did not come in will roll over into what you did not complete! You have to knock on 60 doors per day, but you want 2 days vacation? That’s fine, you have to knock on 180 doors when you get back though! What you don’t finish rolls over!). Sometimes weekend work is used as a punishment. The company is always claiming to be growing but the only “growing” they’re doing is in their prices. Branches will profile communities to price gouge (if you’re in a low income area, expect about 130.00 for an initial treatment. If you’re in a high income area expect about 220.00 for an initial treatment of the same size of home as the low income area.), and if you think you’ll make money working at a branch in a high income area, think again. If other coworkers have an issue with you, you will both be punished, even if the victim does not reciprocate actions or words and keeps to themselves as they try to cling to employment. They don’t handle problems well. You will BOTH be punished. I could go on and on. I really could. I personally enjoyed being there for the first 3 months. After that, the leads stopped coming and other employees were cut throat for the smallest of commission (one sales rep had a verbal fight with me over a $15 commission that was proven to rightfully be mine.). I would avoid this company unless you need your resume to say you have office experience. That’s the beet you can come to expect from this company. Just do your time and move on to what you needed it on your resume for.

3.0
Jan 27, 2018

sounds good so far

Recommend
CEO approval
Business Outlook

Pros

Full benefits, 401k, dental, health, vision, company vehicle, good pay

Cons

want you to work till your pretty much exhausted. you can cover 5 areas but the person covering one area will get 2 people to help him, while your by yourself

5.0
Jan 8, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Training - This is not a sink or swim environment at all. If you are new to the Pest Control/New Home Construction Vendor industries don't let your inexperience deter you from making the leap. This is a company that is passionate about finding the right people and putting them in a position to succeed. 2. Quality Leads for Sales Reps - The quality and quantity of sales leads can make or break the individual sales reps ability to increase their earning potential. This is a problem that HomeTeam is uniquely positioned to overcome from the built in pest control system to their partnership with various new home construction companies. 3. 3rd Largest Pest Control Company in North America - With the thousands upon thousands of companies that flood this industry each year this is no small feat. HomeTeam Pest Defense has been around 20+ years, performed installation of it's built-in pest control system in over a million homes nation wide, and is simply growing in each market they operate in year-over-year.

Cons

The cons of working here are few and far between, but the pressure to recruit is on the individual branch level and not from a corporate office. This can put some pressure on front line management, but it isn't a con for a front line employee unless the manager fails to get enough people in the door to get the work done.

Viewing 481 - 483 of 519 Reviews

Glassdoor has 522 Home Team Pest Defense reviews submitted anonymously by Home Team Pest Defense employees. Read employee reviews and ratings on Glassdoor to decide if Home Team Pest Defense is right for you.