Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 3.9 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at Home Team Pest Defense to a friend and 84% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

73% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Good pay some freedom." ((in 39 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 39 reviews)); "Great people to work with" ((in 32 reviews)); "Great work life balance" ((in 18 reviews)); "The company give you great training." ((in 16 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 30 reviews)); "Upper management is childish." ((in 11 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Insurance could be better as the deductibles are high." ((in 5 reviews)); "Possible long hours" ((in 5 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

Home Team Pest Defense reviews

3.9

73% would recommend to a friend

(518 total reviews)

Brady Camp

95% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (518 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Team Pest Defense has an employee rating of 3.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews

1.0

Nov 5, 2020

Male Driven Workplace (Terrible Management)

Builder customer service representative & office manager

Recommend

CEO approval

Business Outlook

Pros

Pros of working at Home Team: good coffee, corporate treated you like royalty when traveling, and most of my peers were very kind.

Cons

Cons of working at Home Team? Extremely male driven work force. Upper management is NOT honest at all. Management wants to keep every incident “IN BRANCH” without brining any corporate attention to something that could potentially be against company policy, dangerous or illegal. When someone outside of upper management brings issues to the HR department or higher management, excuses are made and a standard statement of “Thank you for the feedback. OR We will look into it” is the received response with minimal to no follow up. Minimal training provided for new employees in general and NO effective training for new OM’s. The company values and mission statement are NOT being followed by the management team and it is appalling that in the last 18 months at least 10 employees have quit. Hopefully things improve for the current and future employees there.

Home Team Pest Defense Response

5y

Thank you for sharing your experience, even though it doesn’t sound like it’s one we would have liked. We apologize you did not feel like your experience aligned with our mission and values, which we strive to live out each day. If you’d like to speak with someone outside of your location, so we can make sure others don’t have this experience, please don’t hesitate to reach out to cnealy@pestdefense.com or 214-665-8713.

1.0

Jun 21, 2020

Not family friendly

Pest control technician

Recommend

CEO approval

Business Outlook

Pros

Never a shortage of work.

Cons

Never a shortage of work. You will end up working several of your days off a month. And if you do the job right 10 to 12 hours days will become the norm. Senior Management will turn your their back to your concerns about no family life. Senior management have a bully mentality.

Home Team Pest Defense Response

5y

Thank you for your feedback. This concern has been brought to the senior management to look into. HT strives for worklife balance and will continue to focus on this.

3.0

Feb 10, 2019

It’s what you make it

Technician

Recommend

CEO approval

Business Outlook

Pros

Independence, company vehicle, flexible schedule

Cons

Poor pay, great for young adults who has no bills or dependents

Home Team Pest Defense Response

7y

We appreciate the feedback.... we are constantly reviewing our compensation against the industry and will see if a change is needed. Thank you.

Viewing 25 - 27 of 518 Reviews

Jobs at Home Team Pest Defense

Customer Care Specialist

Customer Service Representative

Customer Service Representative

Inside Sales Rep-(Remote)

Customer Service Representative