Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
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Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
5.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I was immediately drawn to HouseCall's fun culture and team environment, as well as the greater mission to help service professionals run their businesses. Joining this team has truly been a positive experience. Everyone has been very welcoming and I like the family-feel of the office. Now I look forward to coming into the office on Mondays; I genuinely like and care about the people I work with; and I believe that we're doing something that's helping our community of business owners. Some other awesome things about HouseCall: -CEO & Leadership have open door policy -You'll make friends with your colleagues -Great work/life balance -Opportunity to grow with a well-funded startup -Good balance of young people starting their careers and established professionals to mentor them -Employee retention -Bi-weekly social events -Mac computers -Beer on tap -Stock options

Cons

I wouldn't say these are cons, but people should be aware of the following: - Very much a start-up, so there's no flying under the radar and no task is beneath anyone - There will be growing pains. Don't take things personally. - Promotions aren't based on who has the most experience, it's earned through contributions to your team. If you're chasing a title, this isn't the culture for you. -This is a close-knit team and they are focused on bringing on like-minded individuals. The interview process isn't easy- but the low employee turnover speaks to that.

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Housecall Pro Response
9y
What a thoughtful, detailed response. Thank you. Very much. Housecall is a special place to work. All of the typical attributes of a well-funded tech start-up and a whole lot more because there is that rare balance of experienced professionals and young people starting their careers. But you are right, there are going to be a few growing pains when you grow as quickly as this company is. At the same time, it is management's responsibility to be transparent, to lead effectively, and to keep everyone on mission and on strategy. Our ability to do so will stem from a profound investment in our People and our culture. That is our commitment to our company. Thanks again for the great feedback.
5.0
May 28, 2016

Great company to work for!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

By far the best company I've ever had the privilege of working for. The culture is phenomenal due to the amazing people that work there. Everyone has an important role to play, and the accomplishments of the company are celebrated by everyone as a team effort. I came to this organization at entry level, and was soon given the opportunity to prove myself and move up. Even as the team continues to grow, the atmosphere still maintains it's start-up feel, and the energy in the office has not dipped even a bit. I am very proud to be a part of HouseCall, and hope to be a key contributor to its success for many years to come!

Cons

I guess sometimes the fridge gets too full. That's all I got!

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Housecall Pro Response
9y
If a full fridge is the biggest challenge we face, we'll take that all day long! We'll certainly be looking for a bigger space before 2017 is out. What's more important is that we do retain the energy and the excitement of a fast-growing tech start-up. We're fortunate to have great people working with us and with them, all of the extraordinary energy they bring to our mission. Thanks for the feedback.
5.0
Mar 7, 2016

Great startup atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone here is talented and dedicated to making HouseCall a success. There's opportunity to jump in and get involved. Initiative is encouraged. The founders are accessible, open minded and willing to listen and talk to anyone about the company.

Cons

Things move fast and you have to adapt quickly. If that's not something you like, a startup isn't for you.

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Housecall Pro Response
9y
Thanks for being a part of the Housecall team. We appreciate the review. Please continue to provide feedback!
Viewing 430 - 432 of 433 Reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.