Housecall Pro reviews

We really appreciate you taking the time to respond and obviously we appreciate the kind things you have to say about our environment, product and people. To the critical feedback you provided 1) start-ups are dynamic; the only constant is change and that is even more true at Housecall because we run fast, we're willing to take calculated risk on shipping fast and learning vs analyzing an idea to death. That means we won't be a fit for everyone but it is certainly our responsibility to be transparent. I own that and will make sure we're always being as clear as we can with the information we have at that time. 2) My job, specifically, is to add a bit more process to Housecall so that we can continue to scale. We have a great foundation, but given how fast we are growing, some guardrails will help. It's a fine line b/c the culture is, as outlined, one where we run fast, ship and learn. My goal is to keep that in place but to make sure that we are all set up for success. We are also adding in a layer of management for the first time, and we have a servant based mindset on that front. Team leads and managers are here to serve their teams, to provide support, to help with any roadblocks that pop-up, and to enable better decisions with data. The teams own the goal setting, decision making and accountability. Teams win and we've moved quickly to embrace that concept across the org. Let me know if you have any further thoughts for me. Thank you again for your input.