Human Interest reviews

4.0

74% would recommend to a friend

(414 total reviews)

Jeff Schneble

83% approve of CEO

78% positive business outlook

Human Interest has an employee rating of 4.0 out of 5 stars, based on 414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Human Interest employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

414 reviews
1.0
Jun 23, 2021

Honestly horrible in every way, don’t ignore the bad reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Made some “friends” due to working 10+ hour days and then attending countless work off sites and events in the name of “office culture” -The people team was actually great and helpful and some work events were fun -Snacks I guess?

Cons

-Like other reviews state, there are immature leaders (some would openly gossip and talk trash about other employees) with borderline abusive tendencies (SCATHING emails/messages when ridiculous deadlines weren’t met) -No real “PTO”. Before the only vacation I took, I completed a big project that was finalized and approved only to be texted on vacation that actually xyz had to be done (an “extra” that we initially decided against adding) and it was time sensitive so I literally had to work through my week of “PTO” -It’s a start-up, so everything is a mess and up in the air while changing at a minute’s notice (rendering hours of hard work useless) -Definitely not an inclusive workspace. Commonly would hear “socially acceptable” racism, sexism, transphobia, etc. One time at an outing, a team member made a really horrible comment about homeless people and how they’re so happy seeing more police around and most people in the group laughed and agreed. -I was once told by a coworker to hide an outside hobby from my manager because if I have extra time to put into a hobby, then I’m not serious about my job and putting enough time into work. This was after we were told that “this wasn’t a work life balance job” Ultimately, I’m convinced that they did find out and it was the catalyst of my departure.

1.0
Feb 26, 2021

Awful management

Recommend
CEO approval
Business Outlook

Pros

Used to be a good place to work, great office perks and nice coworkers.

Cons

Unethical and abusive management. They try to cover up and downplay accounting issues, while pushing people to work overtime and weekends while they take tons of PTO.

1.0
Mar 16, 2021

Not as advertised

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was excited to work with a company that promoted a cost effective 401(k) plan for all. Pretty much everyone on the team I worked with was very friendly and we really tried to work together to improve the company.

Cons

The "product" is not remotely close to operating properly. The Leadership and management teams have no background or experience to even understand the financial and compliance issues created by the non-functioning product. When my team brought up major issues with our manager we were met with a blank look. The sales team would often sell offerings to clients that the product couldn't even support. We would receive gifts/swag all the time. I would rather the company invest assets into creating a functioning system than to receive a t-shirt or water bottle. When hiring new team members, management gave more weight to whether they felt the person had a great personality rather than experience. Working with 401(k) plans requires experience. We had inexperienced people working with complex data and advising clients. We were constantly dealing with upset clients that had been provided incorrect information by inexperienced team members.

avatar
Human Interest Response
5y
Thank you for your feedback. Our mission to make retirement benefits accessible to people in all lines of work is what brought so many of us here to Human Interest. It's great to see that this is what got you excited about the company Unequal access to 401(k) benefits is a big problem for our society, and we are committed to solving it. Making this level of change is often not easy or smooth, especially when you're growing as fast as we are. As you mentioned, we have experienced growing pains over the past few months as we scale to serve a rapidly expanding customer base. It's an exciting time to be at Human Interest as we are rapidly growing our team and bringing on passionate and experienced leaders to take us into this next chapter. This includes a tremendous investment in our product, engineering, account management, and support teams. The dramatic surge in our business over the last year is a testament to the importance of the problem we are solving. We have a rare opportunity to fix a broken industry and change people's lives. I share your passion for collaborating across teams to continually improve our customer experience and company. Our goal is to create a workplace place where employees across the company can come in and have a direct impact on the customer experience. Thank you for being a part of that journey. Kristina - VP of Customer
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Glassdoor has 417 Human Interest reviews submitted anonymously by Human Interest employees. Read employee reviews and ratings on Glassdoor to decide if Human Interest is right for you.