Is Humana a good company to work for as a Care Management Associate?

Care Management Associate professionals working at Humana have rated their employer with 3.3 out of 5 stars in 104 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Care Management Associate Jobs at Humana now and start preparing for your job interview by browsing frequently asked Care Management Associate interview questions at Humana .

Does Humana pay Care Management Associate employees well?

Care Management Associate professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 104 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Care Management Associate salaries at Humana.

How happy are Care Management Associate professionals working at Humana?

86% of Care Management Associate employees at Humana would recommend their employer to a friend. This rating has increased by 62% in the past 12 months. Care Management Associate professionals have also rated Humana with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (71) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and acceptable" ((in 865 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 582 reviews)); "The ability to work from home is a great plus" ((in 470 reviews)); "The flexibility and people are great!" ((in 266 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 208 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 142 reviews)); "Constant reorganization and layoffs." ((in 130 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 106 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

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Humana

Humana Care Management Associate reviews

3.3

86% would recommend to a friend

(104 total reviews)

Jim Rechtin

100% approve of CEO

51% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.2

Career opportunities

2.9

Senior management

Care Management Associate employees have rated Humana with 3.3 out of 5 stars, based on 104 company reviews on Glassdoor. This indicates that most Care Management Associate professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Care Management Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

104 reviews

1.0

Jun 2, 2026

Working with members is great, but management lacks competence

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Working with members in the field

Cons

Micromanaging, incompetent managers, work/life balance

4.0

May 31, 2026

WFH flexibility is a great perk

Care manager

Recommend

CEO approval

Business Outlook

Pros

WFH, work life balance too

Cons

Workload at times but that’s it

3.0

May 6, 2026

Great team and remote work, but management misses key challenges

Care manager

Recommend

CEO approval

Business Outlook

Pros

Remote, worked with a great team.

Cons

Upper management lacked an understanding of the daily challenges faced by care managers handling high-risk members who require additional time. Their focus was primarily on quantity rather than quality.

Viewing 1 - 3 of 104 Reviews

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Humana

Humana Care Management Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Working with members is great, but management lacks competence

WFH flexibility is a great perk

Great team and remote work, but management misses key challenges

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