Is Humana a good company to work for as a Care Management Associate?

Care Management Associate professionals working at Humana have rated their employer with 3.3 out of 5 stars in 104 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Care Management Associate Jobs at Humana now and start preparing for your job interview by browsing frequently asked Care Management Associate interview questions at Humana .

Does Humana pay Care Management Associate employees well?

Care Management Associate professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 104 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Care Management Associate salaries at Humana.

How happy are Care Management Associate professionals working at Humana?

86% of Care Management Associate employees at Humana would recommend their employer to a friend. This rating has increased by 62% in the past 12 months. Care Management Associate professionals have also rated Humana with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (71) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and acceptable" ((in 865 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 582 reviews)); "The ability to work from home is a great plus" ((in 470 reviews)); "The flexibility and people are great!" ((in 266 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 208 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 142 reviews)); "Constant reorganization and layoffs." ((in 130 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 106 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

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Humana

Humana Care Management Associate reviews

3.3

86% would recommend to a friend

(104 total reviews)

Jim Rechtin

100% approve of CEO

51% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.2

Career opportunities

2.9

Senior management

Care Management Associate employees have rated Humana with 3.3 out of 5 stars, based on 104 company reviews on Glassdoor. This indicates that most Care Management Associate professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Care Management Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

104 reviews

4.0

May 4, 2026

Flexible work options hindered by advancement challenges

Care manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and work from home.

Cons

Very hard to advance if you don’t know the right person.

1.0

Apr 4, 2026

Remote work and pay, but unrealistic job duties

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Pay Remote work Equipment provided

Cons

Patients all 1 hour away No travel pay to first or last patient Unrealistic job duties Lack of helpful supervision RNs getting paid 20k/year more to do same job

3.0

Jan 7, 2026

Care Coordinator role

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

-Work is partly remote. -Salary was fair. -adequate office equipment was provided.

Cons

-some the assigned zipcodes can be very far from your primary residence -overtime is frowned upon -leadership was not always supportive

Viewing 4 - 6 of 104 Reviews

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Humana

Humana Care Management Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible work options hindered by advancement challenges

Remote work and pay, but unrealistic job duties

Care Coordinator role

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