Is Humana a good company to work for as a Care Management Support Associate?

Care Management Support Associate professionals working at Humana have rated their employer with 3.3 out of 5 stars in 121 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Care Management Support Associate Jobs at Humana now and start preparing for your job interview by browsing frequently asked Care Management Support Associate interview questions at Humana .

Does Humana pay Care Management Support Associate employees well?

Care Management Support Associate professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 121 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Care Management Support Associate salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 857 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 561 reviews)); "The ability to work from home is a great plus" ((in 477 reviews)); "Good work life balance which is great" ((in 302 reviews)); "Great people and money for the work" ((in 271 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 146 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 142 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 129 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 108 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

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Humana

Humana Care Management Support Associate reviews

3.3

86% would recommend to a friend

(121 total reviews)

Jim Rechtin

100% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Care Management Support Associate employees have rated Humana with 3.3 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Care Management Support Associate professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Care Management Support Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

121 reviews

1.0

Jun 2, 2026

Working with members is great, but management lacks competence

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Working with members in the field

Cons

Micromanaging, incompetent managers, work/life balance

4.0

May 31, 2026

WFH flexibility is a great perk

Care manager

Recommend

CEO approval

Business Outlook

Pros

WFH, work life balance too

Cons

Workload at times but that’s it

3.0

May 6, 2026

Great team and remote work, but management misses key challenges

Care manager

Recommend

CEO approval

Business Outlook

Pros

Remote, worked with a great team.

Cons

Upper management lacked an understanding of the daily challenges faced by care managers handling high-risk members who require additional time. Their focus was primarily on quantity rather than quality.

Viewing 1 - 3 of 121 Reviews

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Humana

Humana Care Management Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Working with members is great, but management lacks competence

WFH flexibility is a great perk

Great team and remote work, but management misses key challenges

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