Is Humana a good company to work for as a Care Management Support Associate?

Care Management Support Associate professionals working at Humana have rated their employer with 3.3 out of 5 stars in 121 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Care Management Support Associate Jobs at Humana now and start preparing for your job interview by browsing frequently asked Care Management Support Associate interview questions at Humana .

Does Humana pay Care Management Support Associate employees well?

Care Management Support Associate professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 121 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Care Management Support Associate salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Great benefits and very professional" ((in 839 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 563 reviews)); "The ability to work from home is a great plus" ((in 484 reviews)); "Good work life balance which is great" ((in 298 reviews)); "The flexibility and people are great!" ((in 268 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 150 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 140 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 127 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews)); "Long Hours during the busy season and not enough hours outside of the busy season." ((in 67 reviews))

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Humana

Humana Care Management Support Associate reviews

3.3

86% would recommend to a friend

(121 total reviews)

Jim Rechtin

100% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Care Management Support Associate employees have rated Humana with 3.3 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Care Management Support Associate professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Care Management Support Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

121 reviews

4.0

May 4, 2026

Flexible work options hindered by advancement challenges

Care manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and work from home.

Cons

Very hard to advance if you don’t know the right person.

1.0

Apr 4, 2026

Remote work and pay, but unrealistic job duties

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Pay Remote work Equipment provided

Cons

Patients all 1 hour away No travel pay to first or last patient Unrealistic job duties Lack of helpful supervision RNs getting paid 20k/year more to do same job

3.0

Jan 7, 2026

Care Coordinator role

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

-Work is partly remote. -Salary was fair. -adequate office equipment was provided.

Cons

-some the assigned zipcodes can be very far from your primary residence -overtime is frowned upon -leadership was not always supportive

Viewing 4 - 6 of 121 Reviews

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Humana

Humana Care Management Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible work options hindered by advancement challenges

Remote work and pay, but unrealistic job duties

Care Coordinator role

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