Is Humana a good company to work for as a Care Management Support Associate?

Care Management Support Associate professionals working at Humana have rated their employer with 3.3 out of 5 stars in 121 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Care Management Support Associate Jobs at Humana now and start preparing for your job interview by browsing frequently asked Care Management Support Associate interview questions at Humana .

Does Humana pay Care Management Support Associate employees well?

Care Management Support Associate professionals rate their compensation and benefits at Humana with 3.6 out of 5 stars based on 121 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Care Management Support Associate salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Great benefits and very professional" ((in 839 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 563 reviews)); "The ability to work from home is a great plus" ((in 484 reviews)); "Good work life balance which is great" ((in 298 reviews)); "The flexibility and people are great!" ((in 268 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 150 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 140 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 127 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews)); "Long Hours during the busy season and not enough hours outside of the busy season." ((in 67 reviews))

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Humana

Humana Care Management Support Associate reviews

3.3

86% would recommend to a friend

(121 total reviews)

Jim Rechtin

100% approve of CEO

49% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Care Management Support Associate employees have rated Humana with 3.3 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Care Management Support Associate professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Care Management Support Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

121 reviews

3.0

Aug 30, 2015

Humana cares manager

Care manager

Recommend

CEO approval

Business Outlook

Pros

Humana has great benefits for employees. You can earn points which turn in to cash by keeping healthy and setting goals. I got a fit bit.surge this way at no cost to me. You can work from home so no more traffic jams.lots of opportunities to move around in company.

Cons

Computer and phones go down a lot which can be very frustrating. The work load is never ending. Policies change very quickly . A lot to keep up with and not alot of support.

4.0

Aug 16, 2015

ok experience

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

My coworkers were really great. Got tuition paid for in a remission set up through MetroCollege. Enjoyable downtown location.

Cons

Management was harsh about average call time - they expected calls to take less time, while still being kind, caring, empathetic, etc. Long walk to parking.

4.0

Jul 2, 2015

Patient Care Coordinator

Patient care coordinator

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere, good management, job is engaging and enjoyable, not over managed or micromanaged, reasonable goals, very good work for call center work, good pay

Cons

(At the moment) high management turnover, rumors about company being bought, very poor insurance

Viewing 109 - 111 of 121 Reviews

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Humana Care Management Support Associate reviews

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Humana cares manager

ok experience

Patient Care Coordinator

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