Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,250 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and acceptable" ((in 848 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 540 reviews)); "The ability to work from home is a great plus" ((in 482 reviews)); "Great people and job flexibility" ((in 269 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 205 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 143 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 137 reviews)); "Constant reorganization and layoffs." ((in 126 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 111 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,619 total reviews)

Jim Rechtin

59% approve of CEO

53% positive business outlook

Ratings by demographic groups

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Humana has an employee rating of 3.6 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews

3.0

Nov 30, 2016

Direct Marketing Sales DMS Medicare Agent

Direct marking sales agent

Recommend

CEO approval

Business Outlook

Pros

Training is great a lot learning about health care industry, about Medicare products Managed Care Advantage Plans. Also, they pay for one to get License through Gold Cost Agency pay Courses and training certification. That is the big deal for someone starting health care industry. Once one gets licensed will find better opportunity else where !

Cons

Stressful, No Opportunity, to move up into a Management position, through sales Market Point Sales Department. Next is opportunity to became a Team Leader DMS after working at lease five years. However, one must work a lot of hours overtime 80 hours at week during Annual Enrollment period.Personal and family time sacrifices.Also anyone gets fired for any silly reason making environment for permanent and temporary employee to be afraid losing their jobs. Pay is below the standards 15 dollars plus commission if make any ! Temporary employees get release unnoticed at any time and you must keep watching your back at all time because someone will tell on you if any wrong doing.

3.0

Nov 22, 2016

MA Post Appeals

Post appeals

Recommend

CEO approval

Business Outlook

Pros

Love the fact that you get up to 7 hours of PTO time a paycheck. And they have a full Gym for those that are into fitness.

Cons

Management cares nothing for there employees, the communication between management and specialist are very poor. Training was very poor half the the stuff you learn has nothing to do with the real work you do on the floor.

1.0

Nov 10, 2016

Don't pick a job. Pick a Boss. Your first boss is the biggest factor in career success

Consultant

Recommend

CEO approval

Business Outlook

Pros

Humana is a good company, if you are able to find yourself in right team. On plus side - It looks good on your resume and they have 1.25% contribution to 401k (only after you work for 2 yrs). Typical big company with disconnected departments and its horrible to make even small thing happen.

Cons

Humana is divided into number of disconnected teams and each team has there own rules and regulations. IT Managers will make or break a rule based on there convenience and openly favors favoritism. Humana encourage you to report such things to there ethics helpline, but it is just a joke. Overall my experience was not good with humana. Culture at humana was so toxic that I finally decided to say good bye. For big company like humana, you can get lost easily and that is reason it is important to choose your first boss carefully to have career success.

Viewing 532 - 534 of 7,619 Reviews

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