Humana reviews

3.6

61% would recommend to a friend

(7,619 total reviews)
avatar

Jim Rechtin

59% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Sep 24, 2016

Stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good PTO, 401k match, like my immediate management, interesting work.

Cons

Communication between departments is difficult. Little opportunity for advancement and unfair promotion practices. Raises are scarce and small, no cost of living increases and have to wait for performance increases. Peak periods can require a lot of night and weekend work.

4.0
Sep 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits work at home...work life balance 401 k and health spending plan are the best. New baby or adoption program.

Cons

Training Takes 6 or more mos to start working at home Every process changes then changes back

3.0
Sep 21, 2016

Healthcare Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home after 3 months of employment. Generous PTO and 401k plan.

Cons

Frequently changing "teams" which includes a new supervisor, every 3-9 months due to turnover. Focus on quantity rather than call quality. Feeling like a zombie, asking questions to meet compliance with CMS, attempting to focus on health of the members but additional pre call and after call documentation becomes time consuming. Long calls with members between 30-60 minutes, then another 30-60 minutes to document. Hard to transition into other roles. Don't feel as though I am actually making a difference with others health, rather asking specific health questions to meet compliance, offering resources (additional work/documentation) that is not taken into consideration. Promoting health of others, but sacrificing one's own health to meet call quantity standards.

Viewing 538 - 540 of 7,619 Reviews

Glassdoor has 8,250 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.