Humana reviews

3.6

61% would recommend to a friend

(7,623 total reviews)
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Jim Rechtin

59% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
1.0
Feb 21, 2013

Too big and out of control - Caveat Emptor!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can fly under the radar for years and no one cares. The number of inept people impacting the health of others is a majority of the 45,000 employee base. Your are so compartmentalized you do not know the end result of your actions. Mantra of "Perfect Service" is touted by all and practiced by few. Very security conscious and protect themselves from every legal angle to a fault. Micromgmt is an art form level on low end of the career ladder. Largest datamining operation in the world.

Cons

"Perfect Service" is not. Don't get between the revenue and management with an idea requiring money. Mgmt is focused on sales and their bonuses, not the people stepped on or over along the way. CEO is a bean counter without regard to the human condition. Another Humana business about to crash and burn; milked the nursing homes; then the hospitals; now health insurance; what's next?

3.0
Feb 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Good products and compensation packages for sales agents, especially the Medicare market. So, so products for traditional individual major medial insurance. Flexible working hours.

Cons

Management has set sales goals way to high and only about 10% acually achieve goals on a monthly basis. Management will not hesitate to trheaten you with termination for not producing. The focus on sales goals are products that they compensate the sales agent the least. Underwriting is a nightmare and folks are rarely approved for coverage. Very high rates on Medicare supplements.

3.0
Feb 6, 2013

Ever Changing

Recommend
CEO approval
Business Outlook

Pros

There are unlimited resources at Humana to learn and grow. Humana is a very forward thinking and dynamic industry leader. Decent starting pay but hard to be hired if not internal. VERY strong benefits (Medical, Dental, Vision and 401(k) match)

Cons

Sometime they implement then figure out details. This can lead to "putting out a lot of fires." In 5 years at Humana, I switched jobs three times. Once due to outsourcing. I also had 3 Directors and 5 managers in the five years I was an associate.

Viewing 631 - 633 of 7,623 Reviews

Glassdoor has 8,255 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.