Humana reviews

3.6

60% would recommend to a friend

(7,627 total reviews)
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Jim Rechtin

59% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Aug 3, 2014

Claims Specialist

Recommend
CEO approval
Business Outlook

Pros

Free public transportation to and from work.

Cons

Middle management is self absorbed and upper management is blind to this fact. Favoritism is always chosen over knowledge and skill. Management doesn't care about lower level employees. They outsource to foreign countries to save a dime. They care more about making profit.

5.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the position because I enjoy meeting people. This position gave me the opportunity to enjoy a diverse group of employees. Also, the benefits were great. I was a fill in for the Executive Admin.Assistant to the CEO when she was on vacation, etc. I learned a great deal about the insurance industry and in particular about the Behavioral Health insurance industry.

Cons

When I began to work for them as a temp in July 2007, we were a small group. In 2008 I was hired as a direct employee and Humana bought out our small company called CorpHealth. Many changes occurred including moving our office from downtown Fort Worth to Las Colinas. It was a very long drive for me because I lived in Cleburne. But I still wanted to keep that job, so I drove over one hour each way daily.

1.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Paycheck, Work At Home, Nice Coworkers

Cons

Your experience will depend on leadership, as it varies across regions. My department was very dysfunctional. It was an environment of abuse, bullying tactics, manipulation, vindictive behavior, dishonesty and disrespect. There is a lot of turnover. I did not feel valued as a professional. Leadership has unrealistic expectations, and instead of working with employees to resolve barriers, they harass employees with metrics that can't be reached. If you show a talent or ability, they will take advantage and demand extra responsibilities, while others are not held to the same expectations. You have to be a yes person/kiss up, to get promoted. It's certainly not based on talent or people skills. New ideas are met with resistance and excuses, and the same cycle continues of being unable to meet expectations over and over, with the same broken system and then getting called on the carpet for failing.

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Glassdoor has 8,261 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.