Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,249 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 54% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 864 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 556 reviews)); "Work from home is great" ((in 460 reviews)); "Great people and money for the work" ((in 262 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 206 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 147 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 138 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 125 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 105 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,618 total reviews)

Jim Rechtin

60% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Feb 21, 2013

Too big and out of control - Caveat Emptor!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can fly under the radar for years and no one cares. The number of inept people impacting the health of others is a majority of the 45,000 employee base. Your are so compartmentalized you do not know the end result of your actions. Mantra of "Perfect Service" is touted by all and practiced by few. Very security conscious and protect themselves from every legal angle to a fault. Micromgmt is an art form level on low end of the career ladder. Largest datamining operation in the world.

Cons

"Perfect Service" is not. Don't get between the revenue and management with an idea requiring money. Mgmt is focused on sales and their bonuses, not the people stepped on or over along the way. CEO is a bean counter without regard to the human condition. Another Humana business about to crash and burn; milked the nursing homes; then the hospitals; now health insurance; what's next?

1.0

Feb 21, 2013

Worst company I have ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there is absolutely nothing positive about this company.

Cons

Everything about this company is a wrong

2.0

Feb 20, 2013

Big let down

Grievence and appeals

Recommend

CEO approval

Business Outlook

Pros

Decent pay starting out but over time it becomes restricted. Worked with some good management members directly. Work/Life balance was decent, benefits were okay. They have good intentions and processes, but not everyone follows them.

Cons

Biggest downside is if you are not in the "in crowd" or good friends with people in power positions it is very difficult to get a promotion. Promotions tend to be more about who you know rather than what you know. Saw many people promoted to positions that they were not qualified for (small things like using microsoft excel, knowing the processes, familiarity with the systems, etc). The communication between cross-functional teams is very poor, almost non-existent. Hard to do you work when changes are made and not shared with other areas affected by the change. Leadership can be spiteful, almost to the point of a witch hunt. Personally felt attacked on numerous occasions when bringing concerns to management and then being told that you are not a team player. No mentor programs or anything to help associates gain knowledge in other areas they may want to move to in their career. Moving freeze that is in place for 6 months at a time really kills morale.

Viewing 7279 - 7281 of 7,618 Reviews

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Too big and out of control - Caveat Emptor!

Worst company I have ever worked for

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